Executive Housekeeper

Job DescriptionJob DescriptionWe have an exciting opportunity within our housekeeping department for a bilingual leader to set the standard for cleanliness and guest satisfaction. The ideal candidate will have experience leading teams to success through positivity and goal-oriented tasks. We have an amazing group of team members who will thrive under the right leader!ResponsibilitiesAssign rooms to housekeepers depending on availability, assign any extra help for deep cleaningManage storage area(s) to see if there are enough housekeeping supplies, ensure storage areas remain lockedKeep current with updated list of checkoutsInspect all clean rooms & update them in the computerCoordinate with the front desk, ensuring that all guests have either checked-out of their rooms or paid for another nightMaintain the lost & found file cabinet, report items in the log-book & mark items with the room number & dateAdhere to Absolute Hospitality employee handbook, standard code of conduct, policies and proceduresMake sure housekeepers load their carts with all the necessary supplies, all bottles are correctly labeled & the cart is cleanEnsure all housekeepers have set PTAC units at proper levels (including heating & air), stripped all beds in checked-out rooms, and dropped all linens to laundry before any cleaning is donePartner with the maintenance person daily, giving a brief review of the work to be done for the dayEnsure housekeepers utilize the timeclock according to their scheduled / worked hoursPerform a walk-through of the hotel to inspect cleanliness, this task includes the parking lot, sidewalk, & trashcansMake sure there are enough linens for overnight guest needsComplete performance reviews as needed, giving careful attention to the average number of minutes spent on each room by each housekeeperTrain each new housekeeper through example, observation, demonstration, constructive feedbackTerminate housekeepers as neededComplete blood borne pathogens and beg bug trainingComplete all brand and hotel required training programs and certificationsMake sure that any problem in the room is corrected by the housekeeper who first cleaned the room and prior to the room being reported clean to the front deskRequired SkillsResponds promptly to any guest's inquiries or complaintsShows personal control in front of guests by maintaining positive attitude, staying calm & patient, avoiding use of negative language, and never displaying angerDemonstrates a commitment to servicing the guest; takes initiative to speak to a guestAcknowledges every guest with eye contact, nod, & greeting1-2 years in a supervisory role for housekeepingGuest service experiencePositive attitudeAttention to detailTeam PlayerOrganizational skillsProfessional verbal communicationAbility to lift, carry, push and pull up to 25 lbs., along with ability to walk and stand up to 100% of shift.At least 3-5 years of hospitality experience is preferredBilingual in English and Spanish is a plus Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Created: 2025-04-26