Customer Service Team Member - Floor Sales/Cashier

Job DescriptionJob DescriptionJoin Our Team as a Customer Service - Floor Sales/Cashier Team Member in Walden, Colorado!Timberline Builders Supply, part of Nations Best Holdings, is on the lookout for dynamic individuals to join our Customer Service - Floor Sales / Cashier Team in Walden, Colorado. If you thrive in a fast-paced environment, enjoy solving problems and are passionate about providing excellent service, we want you to be part of our team!What You Will Do and How You Will Contribute: Engage with customers, greet, and assist them to create a positive shopping experienceHelp customers find the right products, provide recommendations and offer solutions for their projectsStock and organize merchandise to maintain a clean, well-presented storeAnswer phone calls in a polite and timely manner, addressing customer inquiriesAssist with inventory-related tasks, including performing cycle counts, verifying stock levels and maintaining accurate recordsUpsell related items and promote the Do It Best reward program to build loyaltyFollow company standards and procedures to ensure smooth store operationsProcess checkouts accurately, adhering to proper cash handling proceduresContinuously expand knowledge of products across all departments to enhance service and identify selling opportunitiesAddress and resolve customer issues with management supportMaintain a clean, safe, and organized work environmentComplete all assigned training to stay up-to-date with product knowledge and company policiesAssist in other departments/functions as needed to provide great customer servicePerform any other tasks as assigned by supervisors or managementWhat You Will Bring to Our Team:High school diploma or equivalent preferredProficiency in using computers and point-of-sale (POS) systemsPrevious retail or related industry experience is a plusFamiliarity with cycle counting or inventory processes is beneficialStrong customer service skills and a willingness to go the extra mile to meet customer needsAbility to be a team player, help out wherever needed and contribute to a positive work environmentProblem-solving mindset with the ability to anticipate customer needs and provide effective solutionsAbility to manage multiple tasks in a fast-paced environment, staying flexible and adaptablePhysical ability to lift and carry items weighing 25-50 lbs, bend, twist, squat, and reach throughout your shiftAvailability to work a flexible schedule, including nights and weekends, as required by the businessIF YOURE READY TO MAKE A DIFFERENCE AND GROW WITH US, APPLY TODAY!Whats It Like To Work for Nations Best? Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day. Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects.Autonomy: We empower entrepreneurial spirit in all our associates. Relationships: We believe the core of our business is the relationships we build. Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our regions and stores. Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide. Growth Mindset: We are focused on long-term growth, both in our associates and the company. Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done. Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day. The ideal candidates will have open availability to work within the store hours listed below; however, we are willing to consider candidates with scheduling limitations. If there are specific days or shifts you are unable to work, please communicate this during the interview process. We are open to both full-time and part-time candidates, so be sure to discuss your availability with the hiring manager during your interview.Monday - Friday: 7:00am - 5:30pmSaturday: 8:00am - 2:00pmSunday: OFF

Created: 2025-04-29