Customer Service Representative Liaison

Top Job Located in Toledo, OH Salary: $16-$19 per hourToledo, OHOVERTIME- 530A-430P Monday-FridayGenerally, 40-48 hours weeklyTemp-to-Hire**MUST COME FROM WELDINGFABRICATION BACKGROUND!Job Responsibilities:Respond to customer inquiries via phone and email.Answering telephone calls and emails that might include technical issues, questions, or complaints.Accurately enter orders, generate quotes, and handle returns or municate lead times, product availability, and shipping updates.Liaise with management team, production, and shipping teams to meet customer needs.Follow up on open orders, quotes, and backorders to ensure timely delivery.Build long-term customer relationships by solving problems quickly and professionally.Purchase materials required for orders and production.Other duties as assigned.**MUST HAVE BACKGROUND IN MANUFACTURINGWELDING CUSTOMER SERVICE!Job Requirements:Good communication skills via email and phone.Excellent interpersonal skills to build lasting relationships with existing customers.Previous customer service or sales experience is a plus Possess the capacity to grasp complex technical knowledge regarding customer requirements.Effective time-management and organizational skills.The ability to be calm, patient, and polite when understanding customers' needs.Capable of working independently and as part of a team.Ability to communicate effectively.Experience with ERP systems.#1349OSExpress Office: Toledo 5350 Airport Highway Suite 104Toledo, OH 43615

Created: 2025-09-24