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Senior Program Reporting Analyst

Concert Group - Arlington Heights, IL

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Job Description

Job ResponsibilitiesThe Senior Program Reporting Analyst role is focused on ensuring the timeliness, quality, accuracy and completeness of the data coming into the company's systems from external sources. The senior reporting analyst will liaise with all internal functional areas as well as our business partners to ensure data requirements support downstream processes and analytics. The Reporting Analyst will report directly to the Quality Assurance Operations Manager. The individual will be responsible for the following:Ensure integrity and timeliness of the data reporting process between Program Administrators, TPA's, Company and ReinsurersPerform advanced data reviews to ensure accuracy, consistency, and regulatory complianceIdentify and resolve complex data discrepancies independently and in collaboration with stakeholdersCoordinate with internalexternal business partners andor vendors to research and resolve issuesCoordinate Bordereaux template set-up and implementation with our external business partnersIdentify and address deficiencies or gaps in existing MGA and TPA provided data and coordinate with business partners to develop and implement solutions that address those gapsEnsure proper documentation of procedures for process control and improvementSupport the launch of new products and product enhancements by ensuring accurate data integration into reporting systemsManage the set-up and configuration of systemsDeliver training for new usersServe as a technical mentor and thought partner to junior analystsDrive initiatives to improve reporting accuracy, operational efficiency, and data integrityIdentify automation opportunities and lead the development of tools or templates to reduce manual effortParticipate in cross-functional initiatives and system upgrades as a reporting SMEDevelop documentation and knowledge-sharing materials for new tools, processes, and best practicesActively participate by asking questions, volunteering answers, and assisting teammates as appropriateEffectively use online resources, automation tools, and computer software packagesContinuously develop and strengthen the skills required for success in the positionParticipate in calls with various business partners and external vendors Required SkillsExperience Minimum 4 years of related experience, preferably at an insurance carrier, MGA or TPAUndergraduate or Graduate Degree in a technical field such as Business Analytics, Actuarial Science, Computer Science, Finance, Economics, etc.Proven experience in working with large datasets, validating data accuracy, and resolving discrepanciesAdvanced Excel skills, including use of macros, pivot tables, power pivot and complex formulasSuperior analytical, problem-structuring, and critical thinking skillsDemonstrated communication skills, verbal and written, with a variety of audiences at all levels, both internal and externalAbility to manage and collaborate with cross-functional teamsSolid time management skillsAbility to recognize issues and opportunities to improve processes and drive efficienciesHigh level of integrity and dependability with a strong sense of urgency and results-orientation.Effective communication skills with the ability to interface across multiple departments and organizational levelsComfortable collaborating with IT and data teams to troubleshoot or improve data pipelines and reporting systemsDemonstrated leadership potential, including coaching peers, initiating process improvements, or leading small projectsPrior exposure to carrier or Bordereaux reporting pany DescriptionConcert Group Holdings is a privately owned insurance holding company. Through its wholly owned subsidiaries, Concert Insurance Company and Concert Specialty Insurance Company, Concert offers insurance fronting and related services throughout the United States.Concert Insurance Company is an Illinois-domiciled property and casualty carrier writing specialized commercial insurance and reinsurance coverages. The company works with managing general agents and underwriting managers to offer new and alternative markets for specialty programs.Concert Specialty Insurance Company, domiciled in Montana, was founded in November 2021 by a management team with decades of experience in MGA program markets, captives and alternative risk structures that provide innovative products for property and special casualty risks. Concert Specialty's targeted approach supports the wholesale distribution and program marketplace, delivering creative, customized solutions to wholesale insurance agents, program administrators and captive managers, helping them serve customers with evolving, hard-to-place risks.Concert Insurance Company and Concert Specialty Insurance Company are both rated "A-" (Excellent) by A.M Best Company.recblid cmrkcl38y1239d5yxgwyaln81huyh8

Created: 2025-09-26

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