Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. Hours: Monday Friday, 7:30AM 5:30PM. Supervisor will determine schedule within the given hours.Location: 1120 W Washington Blvd, Los Angeles, CAPrimary Responsibilities:Greets patients as they arrive and manage appropriate standard wait timesComplete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations andor precertification of procedures, and copy required documentsCollects co-payments, co-insurance, and deductibles and issues receiptsManages cashier box and daily deposits according to company policiesAnswers phones and schedules appointmentsAnswer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as neededManages medical records (maintains, filesscans, prepares for schedule)Ensures all correspondence is scanned andor filed, processes requests for medical records release and maintains appropriate logs, etc. Establish and maintain effective working relationships with patients, employees, and the publicPerforms all other related duties as assignedWhat are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School DiplomaGED (or higher)1+ years of experience in customer service  1+ years of experience with medical office processes Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPointPreferred Qualifications:Bilingual (English Spanish)Prior experience with EMR computer applications   Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.  UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.  #RPO #RED

Created: 2025-10-01