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Concierge - Part Time

Maplewood at Cuyahoga Falls LLC - Barberton, OH

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Job Description

Job Title: ConciergeLocation: Cuyahoga Falls, OHEmployment Type: Part TimeDepartment: AdministrativeCustomer ServiceAbout Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. Its not just a job. Its an extraordinary life.Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live the good life in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Caregivers to become part of our family. We invite you to take your first step toward a rewarding career with us!Position Summary:The Concierge serves as an ambassador to the community and supports managers in meeting their responsibilities for overall administration of the community.Key Responsibilities:Provides positive first impression to all who enter the communityAnswers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriateGreets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to sign in at reception desk. Notifies residents of visitors, Instructs residents visitor according to residents instructions.Receives and processes mail for community staff. Accepts all outgoing mailpackages.Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.Maintains and updates log of all emergency phone numbers. Keeps log at front desk.Maintains and updates emergency contact information on each resident. Keeps information at front desk.Assists managers with various clerical responsibilities.Pages staff wearing beepers as necessary.Takes RSVPs for special functions as necessary.Oversees sign-up for scheduled transportation.Hands out maintenance requests forms and pass on to maintenance.Performs other duties as necessary.EducationExperienceLicensureCertification:High School Diploma requiredMust possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.Must have word processing and clerical skills.Must be able to work flexible hours and participate in holiday activities.Why You'll Love working for Us: Competitive wagesFlexible shiftsGrowth opportunitiesBonus & incentive programsCompetitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employeesEqual Opportunity EmployerProtected VeteransIndividuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2025-10-05

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