Health Information Management Representative

This position is Onsite. Our office is located at 2925 Chicago Ave, Minneapolis, MN, 55407.Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 AM - 4:30 PM CST. It may be necessary, given the business need, to work occasional overtime.We offer 4 weeks of paid on-the-job training. The hours of training will be aligned with your schedule during normal business hours. Primary Responsibilities:Reviews electronic chart documentation ensuring correct patient, location, and no duplicate informationManages requests for documentation and informationScans documents in electronic medical recordsLocates, logs, retrieves, files, and delivers medical records stored in various mediums and systemsMay train and mentor co - workersAnalyzes documentation and tracks completion to meet regulatory requirementsPromotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliabilityWork with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets), and Microsoft Outlook (email and calendar management)Other duties as assigned Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma GED OR equivalent experienceMust be 18 years of age OR older1+ years of customer service experience within a hospital OR healthcare environmentExperience with Microsoft Office productsAbility to work full time onsite at 2925 Chicago Ave, Minneapolis, MN, 55407Ability to work any of our shift schedules during our normal business hours of 8:00 AM - 4:30 PM CST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications:2+ years of customer service experienceRHIT OR RHIA certificationClerical OR administrative support backgroundHealth Information Management (HIM) experienceKnowledge of medical terminologyExperience with working within the health care Industry and with health care insuranceExperience with working in a hospital, physician's office, OR medical clinic settingExperience with working in a call centerExperience in communicating with patients & staff with various educational & socio - economic backgrounds Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.  UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED #RPOLinkedIn

Created: 2025-10-06