District Manager

District Manager - Times UnionAnnual Base Pay: $51,928.50 (with growth potential)Schedule: Overnight position (start ~12:30 AM, weekends included)Location: New York's Capital RegionStatus: Union position with full benefitsAbout the RoleAre you a night owl looking for a stable, well-paid role with strong benefits and room to grow? The Times Union is seeking a District Manager to oversee distribution operations and ensure exceptional service for our newspaper and partner publications across New York's Capital Region.Key ResponsibilitiesDeliver excellent customer service to Times Union, New York Times, and other home delivery subscribers.Oversee distribution operations, including route management and warehouse logistics, ensuring all products are delivered on time.Administer and manage Requests for Proposal (RFPs) and Independent Contractor proformas within assigned regions.Prepare, analyze, and execute contracts; lead negotiations and renegotiations with independent contractors and distributors.Monitor, measure, and audit contractor performance against Delivery Service Agreements (DSA) and quality metrics (DQI).Collaborate with the Distribution Director on contract extensions, renewals, and terminations.Partner with internal teams and commercial partners to ensure accuracy in billing, data management, and returns processing.Handle escalated service issues, reduce complaints, and maintain strong relationships with contractors and single-copy partners.Support cost containment and identify opportunities for efficiency improvements and budget optimization.Step in to deliver routes when coverage is unavailable to maintain customer satisfaction.Promote and maintain safe work habits across all environments -- warehouse, office, and field operations.Perform other duties as assigned.QualificationsHigh School Diploma or equivalent; 1-3 years of relevant experience.Flexible schedule -- must be available nights, weekends, and holidays.Strong computer proficiency (Microsoft Word, Excel, Outlook, Teams, NCS).Demonstrated skill in contract management, negotiation, and compliance.Analytical ability to track performance metrics and report at a departmental level.Excellent communication and interpersonal skills -- customer-focused and team-oriented.Proven ability to troubleshoot operational issues and implement effective petent in conflict resolution and problem-solving under fortable working in varied environments (warehouse, office, and field).Physically able to lift, push, or pull up to 75 lbs.Valid driver's license, reliable vehicle, and current auto insurance with 100300K liability limits required.Schedule & CompensationTypical workweek: 37.5 hours, with two consecutive days off (subject to operational needs). Mandatory overtime as required (OT paid at 1.5x; holidays at 2.5x). Night and weekend premiums, plus:Monthly cell phone stipend$100 quarterly vehicle-use bonusBenefitsMedical, dental, and vision coveragePaid vacation, sick, and personal timePension plan and tuition assistanceOpportunities for advancement within the organizationHow to ApplySubmit your resume or a detailed work history to be considered. Proof of a valid New York State driver's license and auto insurance is required.Why Join the Times UnionThe Times Union is proud to manage home delivery for several leading newspapers across Eastern New York. We offer competitive pay, robust benefits, and the chance to live and work in one of the most beautiful regions in the country.Our newsroom and company culture reflect a strong commitment to diversity, inclusion, and anti-racism. We encourage applicants from all backgrounds -- all qualified candidates will receive equal consideration regardless of race, color, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status.recblid dk1qqdksl6gfepte7lc0m3tmx0l5q5

Created: 2025-10-15