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Inbound Call Center Representative - Bilingual Spanish

Express Employment - Tualatin, OR

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Job Description

Top Job Located in Tualatin, OR Salary: $20-22hr DOEBilingual Inbound Call Center Representative- Exciting Opportunity! Join our fantastic client in Tualatin! They are seeking a dynamic individual to enhance their team! Ability to work remotely for TOP PERFORMERS!This is an evaluation-to-hire opportunity!Duties:Provide exceptional customer service support to clients and vendorsYou will provide answers to questions and provide resource information as neededResponsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering dutiesAnswer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their accountFollow-up with clients who have left messages, subscriptions that need updating enrollment verificationsRespond to customer emails and chats in a professional and friendly mannerCommunicate with customers via phone, email, and chatProvide knowledgeable answers to questions about product, pricing, and availabilityData entry in various platformsAdditional duties assigned as neededKnowledge, Skills, Abilities:2+ years of customer service experience - ideally in a call center or similar settingBilingual fluency - ability to communicate clearly and professionally in English and another languageExcellent communication skills - active listening, clear speaking, and professional writingStrong interpersonal abilities - you're comfortable giving and receiving feedback and love working toward goalsTech-savvy - confident using MS Word, Excel, Outlook, and navigating multiple systemsPolished phone etiquette - you make every caller feel heard and valuedOrganized multitasker - juggling priorities and meeting deadlines is second natureProblem-solver mindset - you think on your feet, make smart decisions, and set priorities effectivelyHigh school diploma or GED requiredPay: $20-$22hr. DOESchedule: Monday-Friday, 8:30 am-5 pmHow to Apply:Complete an online application at and submit it to the West Tualatin office.Send your resume to and speak to one of our Recruiters at 503.612.1800.#1939OSExpress Office: West Tualatin 8100 Southwest Nyberg Road Suite 290Tualatin, OR 97062

Created: 2025-11-03

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