Aerospace Customer Success / Account Manager

Top Job Located in Mason, OH Salary: $90kAerospace Customer Success ManagerLocation: Mason, OHCompensation: $90kQualifications5-7 years of experience in account management or customer supportOEM experience highly preferredBachelor's degree in business, communications, or a related fieldExperience in Industrial B2B environments, preferably aerospace or manufacturingStrong communication, relationship-building, and conflict-resolution skillsProficiency in MS Office (especially Excel) with the ability to manage multiple priorities effectivelyKey ResponsibilitiesServe as the primary point of contact for OEM customers from quote through shipment, ensuring timely communication and issue resolutionBuild and maintain strong OEM customer relationships while driving performance in quoting, quality, and deliveryAct as the customer's voice internally, leading cross-functional collaboration to resolve order, quality, and performance issuesAnalyze customer feedback and performance data to identify trends and drive continuous improvementMaintain accurate order and shipment data in the ERP system and provide regular status updates#SRGDHExpress Office: Cincinnati (Northwest) 3551 Springdale RoadCincinnati, OH 45251

Created: 2026-02-24