Associate Patient Care Coordinator

Optum NYNJ, is seeking an Associate Patient Care Coordinator to join our team in Syosset, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum Podiatry, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.Schedule: This position follows a 37.5-hour work week. The standard schedule is as follows:Monday: 8:30 a.m. - 4:30 p.m.Tuesday: 8:30 a.m. - 5:30 p.m. Wednesday: 8:00 a.m. - 4:30 p.m. Friday: 8:00 a.m. - 3:00 p.m. Saturday: 7:30 a.m. - 12:30 p.m.The final work schedule will be determined by the hiring manager upon hire.Location:  575 Underhill Blvd, Suite 130 Syosset, NY 117912403 Jericho Turnpike, Garden City Park, NY 11040 ( Wednesday and Saturdays) Primary Responsibilities:Greets patients, family members and guests with a friendly smileAssists patients with signing in and completing registrationEnters and scans patient's demographic and insurance information into EpicVerifies insurance eligibility and benefit information; informs patients of insurance benefitsCollects co-payments and patient balances according to OPTUM payment guidelinesAbility to maintain a work queue list- complete any pending actions ie referrals, scheduling appointmentsConfirms and schedule appointmentsCheck In and Check Out patientsAnswers incoming phone calls in a courteous and prompt manner; directs calls and takes messagesBring patients into the treatment roomAbility to be cross trained for medical assistantAssists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testingAll employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements  Ability to travel to other locations as neededAssists with other tasks as assigned What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School DiplomaGED1+ years of computer proficiency experience with Microsoft office programsAbility to work 37.5 hrs.weekMonday: 8:30 a.m. - 4:30 p.m.Tuesday: 8:30 a.m. - 5:30 p.m.Wednesday: 8:00 a.m. - 4:30 p.m.Friday: 8:00 a.m. - 3:00 p.m.Saturday: 7:30 a.m. - 12:30 p.m.Ability to travel 2403 Jericho Turnpike, Garden City Park, NY 11040 on Wednesday and SaturdaysPreferred Qualifications:1+ years of customer service OR healthcare related experienceEpic experienceKnowledge of insurance carriers and managed care plansAbility to be cross trained as a medical assistantSoft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others     Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.     At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.       UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.     UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.  #RPO, #RED

Created: 2026-05-16