Lender Relations Representative

This will be a hybrid position located in North Dallas. Remote option is not available.Provident Loan Servicing is a fast-growing, mortgage loan servicer working with private lenders, investors, seller-financers, and small institutions nationwide. We're looking for a Lender Relations Representative to join our team and be the go-to resource for our lender clients. This role is all about building trust, solving problems, and providing clear answers over the phone and by email.What You'll Do• Be the first point of contact for lenders with questions about their loan portfolios.• Explain loan reports, deposits, and borrower payment activity in clear terms.• Research and resolve lender inquiries quickly and accurately.• Provide timely updates and keep records of all communications.• Work closely with our operations team to ensure lenders feel supported.What We're Looking for• 1+ years in mortgage loan servicing• 2+ years in customer service or client support• Strong communication skills (phone & email)• Bilingual English/Spanish preferred• Organized, detail-oriented, eager to learn as there will be lots to learn• Team player who thrives in a fast-paced, growing companyWhy Join Provident?• Competitive pay & performance incentives• Opportunities to grow as we continue to expand• Training and mentorship from industry experts• Culture built on responsiveness, accuracy, and client successPlease do not message. You can email your resume to admin at centricfg dot com. To learn more about Provident Loan Servicing, please visit .

Created: 2025-09-24