Centralized Scheduling Coordinator

Centralized Scheduling CoordinatorLas Colinas Full-Time Exempt - SalaryAre you passionate about supporting individuals with intellectual and developmental disabilities (IDD) through efficient and person-centered scheduling? Join our team as a Centralized Scheduling Coordinator and help ensure our care teams are empowered to deliver exceptional services.About the RoleAs a Centralized Scheduling Coordinator, you'll be responsible for creating and maintaining staffing schedules across multiple group homes, day programs, and service locations. You'll play a key role in ensuring adequate coverage, minimizing overtime, and supporting staff satisfaction"”all while aligning with client needs and regulatory standards.What You'll DoDevelop daily, weekly, and monthly schedules for DSPs, nurses, and other care staff.Coordinate appointments for medical, behavioral health, therapy, and other services.Communicate appointment details to staff, individuals served, guardians, and transportation providers.Monitor staffing levels and respond to last-minute scheduling needs.Collaborate with program managers to support person-centered scheduling.Use scheduling and EHR software to track services and staff assignments.Maintain accurate service records in compliance with Medicaid and agency guidelines.Support audits, reporting, and quality assurance activities.What We're Looking ForRequired:Bachelor's degree1-2 years of experience in scheduling, administrative support, or care coordinationStrong communication and organizational skillsProficiency in Microsoft Office and scheduling/EHR softwareUnderstanding of HIPAA and confidentiality standardsPreferred:Experience in IDD services, behavioral health, or human servicesFamiliarity with Medicaid billing and documentation standardsKnowledge of electronic health records (e.g., Therap, Foothold AWARDS)Core Competencies:Excellent time-management and attention to detailStrong interpersonal skillsAbility to manage competing priorities under pressureCommitment to person-centered careWork EnvironmentHybrid role: Minimum 3 days in-officeOccasional travel (up to 10%) to residential and day sitesOn-call rotation for after-hours scheduling support

Created: 2025-09-25