Customer Specialist

Job Title: Customer Specialist Location: Albany, NYJob Type: Full TimeAbout UsAt Strive, we're not just selling products"”we're offering real solutions to real challenges. As a Customer Specialist, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people"”and we want you to be part of it.Job SummaryAs a Customer Specialist you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.Key Responsibilities• Engage with customers face to face providing friendly support• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions• Handle inquiries related to pricing and general information• Achieve individual and team sales targets through excellent service and persuasive communication• Maintain up-to-date knowledge of our client's products and servicesQualifications1-3 years of experience in customer service, event coordination, or hospitalityExcellent verbal and written communication skillsStrong problem-solving skills and the ability to stay calm under pressureHigh attention to detail and exceptional organizational skillsPositive, team-oriented attitude with a passion for creating memorable experiencesWhat We OfferCompetitive salaryOpportunity to travel to live events (as applicable)Fun, collaborative, and creative work environmentClear growth path in the customer experience and events spaceExposure to exciting high-profile brandsHow to ApplyWe'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.

Created: 2025-09-25