Salesforce Senior Business Analyst - Information ...

Variantyx is a CLIA/CAP-certified genomics company providing highly specialized genetic testing for clinicians and their patients. Our proprietary Genomic Unity platform, based on whole genome sequencing (WGS), helps clinicians diagnose rare and inherited conditions.We're seeking a Salesforce Senior Business Analyst to join our Information Systems team. This role is ideal for someone who combines hands-on Salesforce implementation skills with strong analytical thinking. You'll be directly configuring Salesforce, managing automation tools, and optimizing workflows"”while translating business needs into scalable, user-friendly solutions.Key Responsibilities:? Take a hands-on role in configuring Salesforce, including automation tools mainly flows), security settings, permissions, and other system setups.? Develop and maintain user stories, process documentation, and technical requirements to support efficient Salesforce delivery.? Work closely with stakeholders to gather requirements, propose solutions, and implement changes directly in the Salesforce environment.? Manage and optimize existing Salesforce processes and workflows, identifying opportunities for automation and improvement.? Lead and participate in requirements workshops, system demos, user acceptance testing, and end-user training.? Troubleshoot system issues and provide direct support and enhancements within the Salesforce ecosystem.? Ensure ongoing operational excellence by monitoring system usage, performance, and user feedback.? Think proactively about how changes might affect connected processes and downstream systems.Requirements:? Hands-on experience implementing and configuring Salesforce, including flows, automation tools, setup, and security controls.? Strong understanding of business processes and how to translate them into efficient, scalable Salesforce solutions.? Ability to act as both business analyst and Salesforce administrator, bridging process knowledge with technical execution.? Strong problem-solving and troubleshooting skills in fast-paced environments.? Excellent communication skills, capable of working with both technical teams andbusiness stakeholders.? Detail-oriented with strong organizational skills, able to manage multiple projectssimultaneously.? Degree in Industrial Engineering, Information Systems, or a related field.? Excellent verbal and written communication skills in English - must.Nice to Have:? Experience with Salesforce development lifecycle and agile delivery frameworks.? Familiarity with integration platforms such as Workato.? Background in healthcare, biotech, or other regulated industries.? Experience with process optimization or business process reengineering.Location: Hybrid - Must be able to commute to the Framingham office 2-3 days/weekDepartment: Information Systems

Created: 2025-09-25