Onsite Surgery Scheduler 245722

Job Title: Surgery Scheduler - MUST HAVE EXPERIENCE Location: Plano, TexasJob Type: Full-TimeSalary: CompetitiveAbout the Role:We are seeking a detail-oriented and patient-focused Surgery Scheduler to join our growing administrative team. This role goes beyond basic scheduling"”our ideal candidate brings hands-on surgery coordination experience, understands the nuances of insurance processes, and thrives in a fast-paced, patient-centered environment.You'll be the key liaison between patients, surgeons, and insurance providers"”ensuring a seamless, supportive experience from pre-op to post-op.Key Responsibilities:Schedule and coordinate surgical procedures, including confirming details (date, time, location) and sharing pre-op/post-op instructions.Engage with patients directly"”often in the exam room"”to schedule surgeries or initiate insurance authorization processes.Manage insurance pre-authorizations and appeals when necessary.Clearly communicate financial responsibilities, surgical timelines, and preparation requirements to patients.Collaborate with physicians, clinical staff, and insurance coordinators to secure all required documentation.Maintain accurate patient records in the EMR (we use ECW).Proactively update patients on any scheduling changes or insurance status.Deliver exceptional service while ensuring HIPAA compliance at all times.What Makes This Role Unique:This is not an entry-level scheduling role"”our scheduler is a critical part of the care team.You'll play a vital role in both patient care and backend coordinationOpportunities for growth within a fun, social, and supportive office cultureMust-Have Qualifications:2+ years of scheduling experience in a medical or healthcare settingSurgery scheduling experience is requiredStrong understanding of insurance authorization processesExcellent communication and organizational skillsNice-to-Have Experience:Experience with eClinicalWorks (ECW) EMRFamiliarity with bariatrics or surgical specialties such as internal medicine, orthopedics, or plastic surgery (especially breast reconstruction)Background in appeals and navigating complex insurance processes

Created: 2025-09-25