Information Technology Associate

Company DescriptionMachaon Diagnostics is a clinical reference laboratory and contract research organization (CRO) that focuses on diagnosing, treating, and monitoring hemostatic and thrombotic conditions, complement-mediated disorders, and rare genetic diseases. Our mission is to save more lives with lab tests. Originating from a collaboration of four laboratory scientists, the team now includes clinicians, scientists, consultants, and technologists with over 400+ years of collective expertise. We provide esoteric and routine testing services to a broad clientele, including community hospitals, university medical centers, clinics, commercial laboratories, and research facilities, as well as biotechnology, pharmaceutical, and medical device companies. Our primary goal is to deliver high-quality testing with industry-leading speed.Role DescriptionThis is a full-time, on-site role located in Berkeley, CA. The IT Associate will Install, maintain and configure hardware and software systems according to company policies. Troubleshoot and repair network, hardware and software components. Perform routine maintenance and inspection of network and server systems. Administer and maintain Google Workspace and other company related software programs as assigned. Manage and maintain server hardware, storage solutions, and network equipment (routers, switches, firewalls).Manage user lifecycle processes, including provisioning, de-provisioning, and access control.Support and secure endpoints across macOS and Windows environments.Support processes and systems for asset inventory and management for hardware, software, and subscription servicesSupport the onboarding process of new employees to include system setup, adding accounts to the AD infrastructure, and shipping computers and peripherals to employeesSupport IT projects to completion with direction from the Director of Laboratory Information SystemsSupports issuing new computer hardware and the disposition of end-of-life equipmentSupports IT requirements through direct employee and guest support for remote and on-site staffPerform other related duties as required and identified in goals set by the Director of Laboratory Information Systems or CEO. Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.Minimum 3 years of experience in system administration, network administration or related field, ideally within a healthcare or similarly regulated environment.Demonstrated competence with Microsoft 365 / Entra ID (Azure AD), Active Directory, and MDM solutionsFamiliarity with Google WorkspaceStrong troubleshooting and problem-solving skills.A+/Network+/Security+ Certification is preferred· Demonstrate a high degree of integrity, enthusiasm, and initiative daily.Constant adherence to HIPAA compliance and patient confidentiality requirementsPlease send a cover letter and resume to the Human Resources DirectorDelanda@

Created: 2026-05-08