Chief Operating Officer

CHIEF OPERATING OFFICERKindness Initiative | San Diego, CA Full-Time | $90,000 - $95,000 annually + Bonus EligibleABOUT KINDNESS INITIATIVEKindness Initiative is a San Diego-based nonprofit dedicated to alleviating poverty in the local Jewish community. Fully dedicated to our Jewish community, we go far beyond crisis response, we provide customized, wrap-around case management services and operate kindnessG'MACH- our distribution center, distributing clothing, furniture, household goods, and more to families in need, at no cost and with complete dignity. We are a mission-driven team that values dignity, compassion, confidentiality, and belonging within our San Diego Jewish community. POSITION SUMMARYThe Chief Operating Officer (COO) serves as the senior operations leader of Kindness Initiative, overseeing the kindnessG'MACH division along with organization-wide administration, financial management, data systems, infrastructure, compliance, and operational execution. The COO ensures internal systems operate efficiently, compliantly, and sustainably "” enabling the Executive Director to focus on fundraising, community leadership, and organizational impact. KEY RESPONSIBILITIESOrganizational OperationsOversee daily operational, financial and administrative functions across the organization Supervise administrative personnel and operational systems Develop, implement, and monitor policies and procedures Drive organizational efficiency and scalability Financial Management & AccountingEnsure timely and accurate preparation of monthly, quarterly, and annual financial statementsManage budgeting and forecasting processes in partnership with the Executive Director and TreasurerMonitor cash flow, reserve levels, and investment accounts to ensure financial health and sustainabilityEstablish and maintain robust internal controls and financial policies to safeguard organizational assetsCoordinate annual audits and serve as primary liaison with external auditorsEnsure compliance with all regulatory reporting requirements including IRS Form 990, state filings, and grant reportingOversee risk management, including insurance coverage and financial risk mitigation strategieskindnessG'MACH Division OversightOversee Distribution Center, kindness Boutique, and Thrift Shop operations Manage the Furniture Online Exchange Program and kindnessMOVES delivery program Coordinate volunteer program administration Support integration between kindnessG'MACH and Member Services divisions Human Resources & ComplianceOversee HR administration, onboarding, and personnel policies Ensure compliance with employment regulations and nonprofit laws Support staff structure and organizational clarity Maintain internal controls and governance documentation Technology, Systems & AnalyticsOversee operational technology platforms and databases Develop performance metrics and dashboards to support data-informed decisions Lead implementation of operational tools and reporting systems QUALIFICATIONSDeep commitment to the mission of Kindness Initiative and the San Diego Jewish community; personal empathy for clients served 7+ years of senior leadership experience in operations, administration, or finance "” nonprofit experience strongly preferred Demonstrated expertise in financial administration, budgeting, and organizational systems Strong knowledge of HR practices, compliance, and operational policy development Experience implementing and scaling operational infrastructure Excellent analytical, organizational, and problem-solving skills High integrity, confidentiality, professionalism, and attention to detail Excellent computer skills (Outlook, Teams, Powerpoint, Word, Excel) and ZoomCollaborative approach with executive leadership, Boards, staff, and clients San Diego personal and professional network a plus Bachelor's degree required; advanced degree, CPA, MBA, or equivalent experience preferred COMPENSATION & BENEFITS Salary: $90,000 - $95,000 annually, commensurate with experience Bonus eligible 40-hour full-time position Medical benefits Paid Time Off (PTO) Jewish and Federal holidays observed Vacation time Paid sick time HOW TO APPLYTo apply, please submit your resume and a brief cover letter describing your interest in and qualifications for this role. We look forward to hearing from you. Kindness Initiative is an equal opportunity employer.

Created: 2026-05-08