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Manufacturing Quality Manager (ISO 9001 / HVAC / ...

Cleveland Controls - Cleveland, OH

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Job Description

Cleveland Controls designs and manufactures precision pressure switches and air sensing solutions used in HVAC and industrial equipment worldwide.We are looking for a hands-on Quality Manager to lead our ISO 9001 Quality Management System and drive continuous improvement in a precision manufacturing environment.This role is ideal for someone who enjoys owning the full quality function"”from customer and supplier quality to internal process improvement"”while working closely with engineering and operations.Starting Salary: $100,000.00 annuallyKey ResponsibilitiesQuality Systems & ComplianceLead and maintain the ISO 9001 Quality Management System (QMS)Ensure compliance with customer specifications and regulatory requirementsLead internal audits and external certification auditsProduct & Process QualityEstablish quality standards for precision-manufactured components and assembliesDevelop inspection strategies for incoming, in-process, and final product verificationDrive corrective and preventive actions (CAPA) and root cause investigationsCustomer QualityServe as the primary contact for customer quality concerns and corrective actionsLead structured problem-solving using 8D, 5 Why, and Fishbone analysisSupport customer audits, PPAPs, FAIs, and product qualification activitiesSupplier QualityManage supplier qualification, performance monitoring, and corrective actionsConduct supplier audits and support supplier development initiativesContinuous ImprovementLead initiatives to reduce scrap, defects, and process variationApply quality tools, including SPC, PFMEA, control plans, and process capability analysisSupport Lean and Six Sigma initiatives across manufacturingLeadershipLead and develop the quality team, including engineers, technicians, and inspectorsProvide training on quality standards and proceduresPromote a culture of quality, accountability, and operational excellenceQualificationsEducation & ExperienceBachelor's degree in Quality, Manufacturing, Mechanical, or Industrial Engineering, or equivalent experience5-10 years of manufacturing quality experienceExperience managing or supporting ISO 9001 quality systemsExperience in electromechanical, HVAC, controls, industrial components, or precision manufacturing environments preferredTechnical SkillsRoot cause analysis and structured problem solvingStatistical quality methods and SPCQuality audits and regulatory complianceCross-functional leadership and strong communication skillsPreferred CertificationsASQ Certified Quality Manager (CMQ/OE) or Certified Quality Engineer (CQE)Six Sigma Green Belt or Black BeltISO 9001 Lead AuditorQuality Metrics ExperienceExperience managing KPIs such as:Customer PPMInternal scrap/defect rateSupplier quality performanceCorrective action effectivenessCost of Poor Quality (COPQ)BenefitsMedical, Dental, Vision, and Life InsuranceFSA / HSA and Employee Assistance ProgramPaid holidays, vacation, and PTO401(k) retirement plan

Created: 2026-05-08

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