Service Desk Agent

Job Title: Service Desk AgentSkills: Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment, Pix boot, SCCM/ intune, Active Directory 360 issues, autopilotExperience: 2-3 YearsLocation: Arlington, Virginia, United States Job Type: ContractWe at Coforge are hiring for Service Desk Agent with the following skill set:Key Responsibilities: Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.Should have over 4 years of experience in Deskside support.Imaging using Pix boot, SCCM/ intune.Experience in resolving Active Directory 360 issues.Experience with Bitlocker, MFA & Google DUO.Experience with autopilot.Experience in resolving Level 1 / Level 2 password, access & general laptop issues.Must have experience in supporting hybrid/Remote users in a large enterprise environment.

Created: 2026-05-08