Office Assistant: Admin & ProShop (Part Time)

Office Assistant: Admin & ProShop (Part Time)Cheer Athletics ColumbusCheer Athletics Columbus is seeking a Pro Shop & Office Assistant to support day-to-day front office operations with a primary focus on retail, apparel, and pro shop management. This role is ideal for someone who loves merchandising, organization, and creating a seamless shopping experience for athletes and families.This individual will also assist with accounts receivable, administrative tasks, and front desk operations, serving as a key point of contact in the gym and helping maintain a polished, welcoming environment.Key ResponsibilitiesPro Shop & Apparel Management (Primary Focus - 40%)Oversee daily operations of the pro shop (inventory, merchandising, restocking)Manage apparel orders, sizing, and distribution for athletes and familiesTrack inventory levels and coordinate reorders with ownership/vendorsAssist in launching new merch drops, seasonal items, and special collectionsMaintain clean, organized, and visually appealing retail displaysSupport online or pre-order apparel systems (if applicable)Accounts & Administrative Support (30%)Assist with athlete and family accounts through iClassProRespond to basic billing and account inquiriesSupport payment tracking and flag delinquent accounts for follow-upHelp maintain accurate account records and program enrollmentsFront Desk & Customer Experience (30%)Serve as a primary point of contact for families and visitorsAnswer phone calls and respond to general inquiriesManage mail, deliveries, and incoming shipmentsMaintain a clean, organized lobby and viewing areaSupport general office organization and supply managementIdeal CandidateStrong organizational and goal focusedCreative and retail mindedCustomer-service oriented with a friendly, welcoming demeanorDetail-oriented with ability to manage inventory and accountsComfortable multitasking in a fast-paced environmentInterest in retail, apparel, or brand experience a plusHours & Structure12-14 in-gym hours/week~6 remote hours/week (inventory tracking, ordering, admin tasks)Opportunity to increase hours during merch drops, competitions, or peak seasonsPosition reports directly to gym ownershipQualifications-2 years minimum experience as Office Manager/Assistant or related role-Excellent written and verbal communication skills-Strong ability to prioritize and great time management skills-Strong organizational and planning skills in a fast-paced environment-Able to work independently and as a team with directors, owners, and coaches-Able to adapt to change and operate in a dynamic organization, while also managing competing priorities -Able to travel up to 10% of the year which could fall on weekends-Flexible- willing to step in and assist with other tasks as needed-Ability to work from home or on the go (if needed)-Proficient in Google Drive (Sheets, Pages, Forms, etc.)-Knowledge of business/class management software or willingness to learn and adapt-Willing to work nights and all Sundays are required-Competitive cheerleading industry experience a plus, but not required-USASF knowledge a plus, but not required

Created: 2026-05-08