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Client Success Manager / Project Coordinator

KellyMitchell Group - Greenwood Village, CO

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Job Description

Job Summary:Our client is seeking a Client Success Manager / Project Coordinator to join their team! This position is located in Greenwood Village, Colorado. This role provides the measurement, insights, and recommendations that inform our operations across a 41-state footprint, helping to answer critical questions about customer experience, sales, and digital execution.The Client Success Manager will drive the vision and execution of products and services. You will be responsible for defining, prioritizing, and assessing the work of the development team to ensure products align with strategic goals and meet customer needs.Duties:Lead discussion and calibration sessions to align on product requests and expected outputsPlan and execute on stakeholder product requests by ensuring constant alignment with objectivesBuild, foster, and cultivate important business relationships with clientsUnderstand customer needs and participate in brainstorming solutionsAssist, train, and lead product rollout plansPromote products created to support meeting company goalsMonitor adherence and provide reporting on progress toward goalsCreate and deliver professional presentations to stakeholders and leadershipDesired Skills/Experience:Bachelor's degree in a related field or equivalent work experienceAbility to communicate in a clear, straightforward, and professional mannerEffective critical thinking skills and the ability to analyze and interpret dataProficiency in standard computer and software applicationsStrong professional presence and the ability to interface with executive leadershipPreferred ExperienceBackground in implementing and training on technical productsExperience with large-scale call center operations, chat, or digital supportCandidates with a strong academic or internship background, including relevant capstone projects, are encouraged to applyBenefits:Medical, Dental, & Vision Insurance PlansEmployee Stock Ownership Plan401K offeredThe approximate pay range for this position is between $55,000 - $65,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Created: 2026-05-08

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