Assistant Supervisor

Pacific Northwest Ballet values equity, diversity and inclusion as guiding organizational principles. We seek to reflect and embrace our community, and provide a welcoming and inclusive environment where artists, audiences, students, staff and volunteers of all backgrounds learn, collaborate, and participate for the benefit of all. PNB strives to be an arts organization that is relevant, accessible and welcoming to everyone.SUMMARY The Assistant Supervisor and Special Programs Coordinator at Pacific Northwest Ballet School provides support to the Managing Director, School Principals, Director of Access Programs, and School Supervisor. This position assists key programs across PNB School, including the Open Adult Dance Program, DanceChance, and Dance for All, while also delivering high-level customer service, answering parent inquiries, and maintaining broad awareness of all school operations.As an entry-level leadership role, this position requires strong communication, collaboration, and time management skills. The role is scheduled across all PNB School locations in Seattle (Seattle Center and SoDo) and Bellevue and will assist the School Supervisor with shift coverage.ESSENTIAL DUTIES AND RESPONSIBILITIES Open Program and Conditioning Program CoordinationOversee the PNB Conditioning Pilates program and studios across all locationsSchedule sessions, process charges, and check in clients participating in the PNB Conditioning program, including creating and managing Summer Course student training groupsMaintain client schedules, profiles, and processes in MindbodyManage PNB Conditioning faculty schedulesTrain administrative staff on booking, canceling, check-in/check-out procedures, daily reports, and other Mindbody functionsMaintain Pilates studios, equipment, and props; schedule repairs and place orders as neededAdd and update all Open Adult Dance classes in MindbodyCreate promotional materials for Open Programs and coordinate with the PNB Marketing team on social media contentDevelop and implement strategies to increase enrollment in Open Adult classesRespond to student inquiries and resolve issues related to the Open ProgramDanceChance and Dance for All Program SupportProvide administrative support for DanceChance, the DanceChance Mentorship Program, and Dance for AllSchedule school visits, manage correspondence, and maintain program documentationTrack registrations and participant demographic data in TessituraCreate program materials using Canva, including flyers, brochures, and calendarsCollaborate with the Director of Access Programs to support daily programming, including in-person support for select activitiesAssist with screenings, classes, and evaluations as neededPNB School Administrative DutiesSupport students and families, including arrival and pick-up, dress code assistance (including hair styling), and maintaining a secure, welcoming environmentProvide information to parents, students, and the community regarding PNB School policies, procedures, and programsAssist with school events and performances, including Open Houses, Strike Up the Band, Petite Finale, School Performances, and Discover DanceSupport registration processes in Tessitura, including payments, tuition inquiries, financial aid processes, and troubleshootingProvide front desk coverage, including greeting guests, checking in visitors, answering phones, and handling inquiriesManage a high-volume shared inbox, responding to inquiries and escalating or coordinating with other departments as neededMaintain student files, attendance records, and general administrative documentationPerform opening and closing procedures across all locations, including evening and Saturday shifts, and assist with shift coverage as neededQUALIFICATIONS Warm, friendly, and professional demeanorDance experience strongly preferred; knowledge of classical ballet strongly preferredExcellent verbal and written communication skillsStrong customer service experienceExperience working with childrenBackground in program coordination and operationsProficiency in Microsoft Word, Excel, Canva, and OutlookProfessional phone and email etiquetteStrong organizational skills with the ability to multitask and manage multiple deadlinesReliable transportation required; must be able to travel between multiple locations in a single day and assist with transporting suppliesValid and current driver's license requiredPHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit for extended periods of time at a desk, with occasional walking and standing. Position requires long periods working on a computerClose vision (clear vision at 20 inches or less) Clear hearing is necessary for telephone communicationsFrequent use of hands, fingers and wrists for keyboarding, operating mice, handling files and using office machinery.May require walking primarily on a level surface for intermittent periods throughout the day. Reaching above shoulder height, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in typical office environment.

Created: 2026-05-08