Patient Care Coordinator

Patient Care CoordinatorHybrid Opportunity - Columbus, OH2-Month Contract-to-Hire | Paid Training | Long-Term Career GrowthLooking to start a rewarding career in healthcare administration and customer support? We're hiring Patient Schedulers to join a growing healthcare team supporting patients across multiple specialties. This is a great opportunity for individuals who enjoy helping others, thrive in fast-paced environments, and want long-term career stability with strong benefits after conversion.Why You'll Love This Opportunity$17.50/hour starting payOpportunity for a possible pay increase upon permanent conversionHybrid flexibility after successful training and strong performanceExcellent long-term benefits after conversion including:Medical, dental, and vision insurance401(k) & retirement plansTuition reimbursementGenerous PTO packageSupportive team environment with career growth opportunitiesGain experience within a respected healthcare organizationSchedule & TrainingTraining Period (First 2 Months)Monday-Friday8:00 AM - 4:30 PM ETCombination of classroom-style and self-guided digital trainingOn-site attendance requiredPost-Training ScheduleAfter training, you'll be assigned to a specialty scheduling team such as:CardiologyRadiologyLabor & DeliveryPhysical TherapyAnd moreYour permanent schedule will fall between:7:00 AM - 5:30 PM ET, Monday-FridayYou'll receive a consistent set schedule based on your assigned teamHybrid Work ModelOn-site for the first 90+ days (company requirement)After demonstrating strong attendance and performance, employees may become eligible to work remotelyWhat You'll DoSpeak with patients over the phone to understand scheduling needs and provide supportCoordinate outpatient appointments across multiple specialtiesAssist with routine, urgent, and specialty scheduling requestsAnswer questions with empathy, professionalism, and attention to detailResolve scheduling issues and help guide patients through processesNavigate multiple computer systems and scheduling software programsDeliver an exceptional patient experience during every interactionCollaborate with teammates to maintain a positive, supportive environmentWhat We're Looking ForHigh school diploma or equivalent requiredAt least 1 year of customer service experience (over-the-phone)Strong communication and interpersonal skillsPassion for helping others and delivering excellent customer serviceComfortable handling sensitive and confidential informationStrong computer and multitasking skillsAbility to learn new systems and processes quicklyReliable attendance and professionalismAdditional InformationThis position requires a background check and drug screeningContract-to-hire opportunity:Initial 2-month contract aligns with training periodEmployees who meet attendance, performance, and professionalism expectations are typically converted to permanent team membersABOUT EIGHT ELEVEN DBA CALCULATED HIRE:At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs. For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise.Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Created: 2026-05-08