Billing Analyst

Russell Tobin's client is hiring a Billing Analyst in Charlotte, NCEmployment Type: ContractLocation: Onsite - Charlotte, NC 28269Pay rate: $33-$34/hrResponsibilities:Review and validate completed jobs for billing readiness, including customer authorization and service order closureVerify and correct cost postings, ensuring accuracy before setting jobs to "Ready to Bill" statusMonitor and manage open orders daily, including month-end and quarter-end activitiesCommunicate with field offices regarding job status, discrepancies, and required updatesSupport resolution of customer billing disputes and provide timely updatesManage invoice upload inboxes and process billing-related documentationParticipate in weekly meetings with assigned markets via TeamsContribute to process improvements and support performance metric goalsRequirements:High School Diploma or GED5+ years of experience in a professional/business environment1+ year of experience with Microsoft Office Suite (Excel, Outlook, etc.)Strong attention to detail and ability to manage multiple prioritiesPreferred Qualification:Bachelor's degree in Business or related fieldExperience in job costing, billing operations, or accountingBackground in customer serviceExperience with ServiceMax, Salesforce, or SAPHVAC or field service industry experienceStrong financial acumen and process improvement mindsetPrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.Equal Employment OpportunityPrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Fair Chance EmploymentPrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.AccommodationsWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Created: 2026-05-08