Community Associate

A Community Associate at Urban Office is a proactive and detail-oriented individual responsible for leasing, operations management, accounting, and member engagement. The role requires exceptional communication and leasing skills, along with a passion for fostering community engagement within the coworking environment. This role is ideal for someone who is proactive, people-oriented, and thrives in a fast-paced, service-driven environment.LeasingConduct tours and effectively showcase available office space to prospective membersManage and track leads in Yardi Kube, ensuring timely follow-up and strong conversionRespond to inquiries via phone, email, and website chatSupport leasing efforts through creative outreach, promotions, and community engagementOnboard new members and ensure a smooth move-in and billing setupProperty ManagementOversee daily operations to ensure spaces are clean, functional, and well-maintainedCoordinate maintenance requests and communicate with vendors as neededManage access control and member credentialsMaintain inventory and ensure shared spaces are fully stocked and operationalSupport conference room scheduling and overall space logisticsCommunity ManagementPlan and host monthly member events to foster connection and engagementBuild relationships with members and provide a high level of customer serviceDevelop partnerships with local businesses to enhance the member experienceContinuously gather feedback and identify opportunities to improve the spaceWhat We're Looking ForStrong communication and organizational skillsA proactive, solution-oriented mindsetAbility to multitask and prioritize in a dynamic environmentPassion for hospitality, community-building, and small business support

Created: 2026-05-08