Retail Flooring Design/Sales Specialist

About the CompanyWe are a flourishing residential and commercial flooring team eager to find our next Retail Flooring Specialist who will embrace our values and deliver exceptional customer care. Family values are important to us and we value our coworkers as family. While construction and construction-related customer service can be trying at times, we strive to operate in a relaxed and somewhat casual environment where Whitt Carpet One Floor & Home serves as our safe haven. We work as a team, always willing to help one another. We offer enhanced training on products, installation, and customer service through our relationships with vendors/manufacturers and with access to a world class online university from CCA Global.About the RoleOur Retail Flooring & Design Specialists offer exceptional design skills combined with extensive product knowledge to assist clients through the process of securing the perfect flooring for their home. Whether that interaction occurs in our showroom or in their home, the objective is always to provide helpful assistance to make the customers' buying decision easier.ResponsibilitiesProvide outstanding customer serviceGreet customers in the showroom and help them determine the best floor for their needs and wantsAssist customers with their flooring choice through decorating and design adviceProvide exceptional communication from point of sale thru completion of installationAbility to Schedule appointments and drive to customers' homes for measurements/sample drop-offs, etc.Ability to Measure rooms and sketch layouts for customers' projectsCalculate estimates and present to clientsWrite sales orders and process the necessary paperwork for the ordersBuild client relationships - create customers for LIFE!Ask clients for referrals and online reviewsDevelop and drive new business by means of networking events such as those held by the local chambers of commerce and home builder associationReport daily inbound web/showroom/phone traffic, home visits, quotes, and salesMaintain showroom readinessStay current with product knowledge and warrantiesWork a pre-determined schedule, including every other Saturday and rotating holidaysReceive payments and stay up to date with Carpet One's financing programQualificationsAssociate degree or higher in Interior Design or Business Administration/Management is preferred4 years Inside/Outside Sales is preferred2 years Interior Design is preferred2 years Customer Service is requiredRequired SkillsA history of demonstrated success in assisting customers through the selling process - preferably in flooring/interior finishesA passion for developing and maintaining lifelong client relationshipsAn enthusiasm for design, decorating, and creating a space that clients will fall in love with (and post on social media)Ability and desire to learn our operating system including mobile componentsWillingness to complete our product and sales training to become a Carpet One Five Diamond Certified Floor & Home ConsultantProficiency in Microsoft Office, Android, and Apple iOS systemsDisplay high energy with a positive attitude and desire to exceed expectationsExcellent oral, written, and interpersonal communication skillsProfessionalism, to include dependability, accountability, punctuality, organization, and planningPay Range & Compensation:Retail Flooring & Design Specialists can achieve $60,000-$75,000 OTE, driven by sales performance, with no cap on earnings.Equal Opportunity StatementWe are committed to diversity and inclusivity.

Created: 2026-05-09