Senior Account Manager

Senior Account Manager (E-commerce / TikTok Shop / Livestream) - US BasedJoin a Fast-Growing Global E-commerce CompanyLiveLab is a global e-commerce service provider under Tec-Do Group, helping brands grow through livestream commerce, digital marketing, and e-commerce operations.We operate in 9 countries, including China, the United States, Malaysia, Indonesia, Thailand, Vietnam, Japan, Mexico, and Brazil, and have served 80,000+ global clients.Our clients include well-known international brands such as L'Oréal Group, Skechers, and Adidas.At LiveLab, you will work closely with international brands and global teams, gaining hands-on experience in one of the fastest-growing industries: cross-border e-commerce and livestream commerce.Your RoleAs an Account Manager, you will manage client relationships and ensure successful delivery of e-commerce and livestream campaigns.You will work closely with internal teams including livestream, advertising, content, and operations to help brands achieve strong e-commerce performance.Key ResponsibilitiesClient Relationship ManagementServe as the main contact person for international and local clientsBuild strong long-term client relationshipsUnderstand client goals and translate them into clear campaign strategiesCampaign & Project ManagementManage e-commerce and livestream campaigns from planning to executionCoordinate internal teams including livestream hosts, content, advertising, and operationsEnsure projects are delivered on time and with high qualityPerformance TrackingMonitor TikTok shop performance, including GMV, influencer, traffic, and campaign resultsProvide performance analysis and optimization recommendationsClient CommunicationProvide regular campaign updates and reports to clientsManage client feedback and ensure smooth project executionRequirements2-5 years experience in e-commerce shop management, digital marketing,BTB influencer business , DTC managementHave an in-depth understanding of local American culture, grasp the mindset of brands and e-commerce merchants regarding business operations and partnerships, and be capable of highly effective and efficient communication.Experience in TikTok Shop, e-commerce agencies, or digital marketing agencies is highly preferredStrong communication and client-facing skillsAbility to manage multiple projects simultaneouslyProactive, responsible, and results-drivenFluent English (required) while fluent Chinese (a plus)Preferred BackgroundCandidates with experience in the following areas are highly encouraged to apply:TikTok Shop / Livestream commerceDigital marketing agenciesInfluencer marketingCross-border e-commerceWhat We OfferOpportunity to work with international brands and global marketsFast-growing cross-border e-commerce industry exposureYoung and dynamic working environmentClear career development opportunities

Created: 2026-05-09