Fraud Analyst

Job Title: Fraud AnalystPay: $26-$27/hourEmployment Type: Contract-to-hireSchedule: Full-time, first shiftLocation: Blue Ash, OhioPosition OverviewLHH Recruitment Solutions is recruiting for our client in Blue Ash, Ohio for a Fraud Analyst. This role focuses on investigating high-volume, complex customer disputes and escalated regulatory complaints. The specialist will review cases submitted to state and federal regulators, conduct thorough investigations, and issue well-supported determinations aligned with regulatory requirements and internal policies. This position operates in a high-visibility, high-risk environment and requires strong analytical judgment, attention to detail, and clear written communication.Key ResponsibilitiesInvestigate complex customer disputes and escalated regulatory complaints from start to finishReview account activity, supporting documentation, and gathered evidence to assess each caseMake independent, defensible decisions based on regulatory guidance and company policyDraft clear, accurate, and compliant written responses to regulators and customersEnsure decisions align with applicable regulations, including Regulation E and UDAAPPartner with internal teams such as fraud, operations, compliance, and legal to validate findingsIdentify trends or recurring issues and escalate potential systemic risksManage a high-volume caseload while meeting regulatory deadlines and performance expectationsMaintain confidentiality and data security standards when handling sensitive customer informationRequired Skills and ExperienceStrong investigative and analytical skills with the ability to assess complex situationsExperience handling customer disputes, investigations, or complex customer service casesExcellent written communication skills, particularly for formal or regulatory responsesAbility to interpret policies and regulatory requirements and apply them accuratelyStrong attention to detail and time management in a high-volume environmentAbility to work independently and exercise sound judgmentProficiency with Microsoft Word, Excel, and PowerPointPreferred QualificationsBachelor's degreeBackground in dispute resolution, investigations, compliance, audit, or risk managementExperience in financial services, particularly disputes or fraud investigationsExperience responding to regulatory complaints or customer escalationsWorking knowledge of banking regulations such as Regulation E and UDAAPBenefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements

Created: 2026-05-09