Administrative Assistant
Centennial - Santa Ana, CA
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The Administrative Assistant keeps official records and executes in accordance with established standard operation procedures in conjunction with other management and staff. Provides administrative support to the General Manager and department managers.PRINCIPAL JOB ACTIVITIES:General office administration including but not limited to; ordering office supplies, receiving and distributing mail, overseeing shipping and postage for the office, and maintaining office equipment while upholding a safe and clean office environment, greeting and directing visitors, and answering phone calls and referring inquiries to correct office personnel.Maintain tenant contactManage and maintain insurance documentation for mall tenants and contractors performing work on property in compliance with the requirements outlined in the lease or corporateCoordinate before/after hour tenant or contractorAccept and document all rent payments received in management office and send toCollect and maintain customer traffic numbers for the center, including monthly reporting, ifOrganize lease files and documentation for the property in accordance with policy andMaintain controlled access by issuing visitor badges and verifying insurance requirements areKeep Emergency Communication System for tenants and staff up toRespond promptly to customer needs and to requests for service andReview monthly rent roll, issue manual bills for charge backs and coordinate posting with Accounting Department.Collect and input tenant sales into Yardi/MRI.Generate and submit New Vendor request forms andAccounts Payable; review, code and submit invoices forSubmit Open/Close notices for store openings orAccounts Receivable; follow up with local/regional tenants on past duePrepare correspondence as directed, tenant notices, late letters,Maintain asset register to complete personal property taxMaintain Office of Foreign Assets Control (OFAC) search files, ifMonitor utility invoices and Respond to Energy Management Consultant (Engie) for exceptionParticipate in annual property strategic and initiative goal settingOther duties asThe above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.REQUIREMENTS:High school diploma Associate degree preferred, or equivalent work experience.Minimum of 2-3 Years of Customer Service experienceYardi/MRI experienceMust be able and willing to work varying schedules, which may include publicComfortable working in a fast paced, highly dynamic workExcellent interpersonal, organizational, time management, verbal, and written communicationAbility to work and learn independently and in a team situation; Self-motivated, proactive individual with a positive attitude.Manages competing demands; able to deal with frequent change, delays, or unexpectedStrong attention to detail and ability to followProficiency in MS Office programs (Outlook, Word, Excel ), basic office support skills (telephone, filing, data entry) and basic math skills.Patience and listening skills to respond appropriately and interact positively with upsetInterpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.Must be able to maintain the highest level of confidentiality; keep internal information and records confidential.Attendance/Punctuality - consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and /or move up to 30While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.EQUAL OPPORTUNITY EMPLOYER:Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Created: 2026-05-09