Account Manager

Company DescriptionFerretti Search is a staffing and executive search firm that specializes in connecting talented individuals with leading companies in various industries. We focus on matching human potential with opportunities across the nation, with a commitment to building lasting relationships and fostering long-term success through open communication and ongoing support. Role DescriptionThis is a full-time role for an Account Manager at Ferretti Search in Charlotte, NC. Manage and grow an existing book of business consisting of past and current clients Re-engage previous client relationships and reintroduce services to drive renewed partnerships Focus on maintaining ongoing client relationships and generating revenue through warm leads Oversee a portfolio of primarily small to mid-sized clients, with exposure to select enterprise accounts Expand services within specific departments or business units rather than entire organizations Handle approximately 20-40 clients at a time within a larger database of up to 500 accounts Key ResponsibilitiesManage a book of business consisting of previously engaged and active clients Reintroduce Ferretti Search's services to past clients to re-establish and grow relationships Build and maintain strong, long-term client partnerships through consistent communication Identify and pursue opportunities within existing accounts, including expansion into new departments or teams Work with warm leads to drive consistent revenue growth and account activity Collaborate closely with recruiting teams to ensure successful placements and high client satisfaction Support a mix of small/mid-sized clients and select enterprise accounts Act as a trusted advisor by understanding client needs and aligning appropriate staffing solutions Track account performance, engagement, and growth metrics QualificationsExperience in account management, client success, or relationship management, preferably within staffing or professional services Strong relationship-building skills with a focus on client retention and growth Ability to re-engage dormant accounts and turn them into active business opportunities Excellent communication and interpersonal skills Experience managing multiple client accounts and priorities simultaneously Comfort working with both mid-market and enterprise-level clients Self-starter with a proactive and solutions-oriented mindset Strong organizational and time management skills Bachelor's degree in a relevant field preferred Demonstrates collaboration, accountability, and a drive to build long-term client relationships

Created: 2026-05-09