Trade Support Specialist

Title: Trade Support SpecialistLocation: Chicago (Hybrid)Full-time Our client is seeking a Trading Support Specialist to join their team in Chicago. This role sits at the intersection of front office trading support, exchange connectivity, and client service, acting as a key point of contact between clients, brokers, and internal teams. The position is high-impact and front-line, focused on ensuring seamless access to global markets, maintaining trading system stability, and supporting real-time trading activity across multiple platforms.Required Experience / SkillsExperience supporting front-office trading systems and electronic trading environmentsFamiliarity with order routing platforms and ISVs (e.g., TT, CQG, Fidessa, or similar)Knowledge of exchange connectivity and global derivatives marketsExperience with FIX protocol and/or API-based trading connectivityStrong troubleshooting skills across real-time trading systems and market data flowsWorking knowledge of Excel and database queries for reporting and analysisAbility to operate in a fast-paced, real-time trading environment with a calm, solutions-oriented approachKnowledge of policies, operational risk frameworks, and regulatory obligations related to SEC, FINRA, CFTC, NFA, etc.Strong communication skills with the ability to interact with both technical teams and end users/clientsExperience with client onboarding, system configuration, or production support

Created: 2026-05-09