Training Specialist

Training Specialist 3Rosemead, CA, 91770Description: Perform needs assessments and job/task analyses, including conducting focus groups and working with subject matter experts, to analyze training needs and business requirements.Research, design, and develop training scope, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solutionInterpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiencesManage client expectations, make recommendations, and communicate project status updatesConduct SME focus groups/meetings to gather information for developmentPresent/facilitate train-the-trainer sessionsManage multiple projects, including scope, milestones, schedules, deliverables, and resources, in support of training goals and objectivesProblem solve, troubleshoot, and mitigate issues related to training roadblocksPerform other responsibilities and duties as assignedRequired Skills/Attributes:Bachelor's degree in education, instructional design, business, or appropriate technical discipline; or an equivalent combination of education, training, and experienceMinimum of five years experience designing and developing systems and/or technical course materialsStrong critical thinking and analytical abilities to identify and frame issues, synthesize information, and translate information into training requirements and content. Attention to detail, including the ability to analyze information from various sources.Demonstrated skills/experience in applying instructional design principles and adult learning methodologies (e.g., ADDIE, SAM) to develop training materialsProficiency in using Microsoft Word, Excel, PowerPoint, SnagIt, and at least one eLearning software such as Articulate Storyline/Rise, Adobe Captivate, and CamtasiaExcellent verbal, written, and interpersonal skills, including being adept at facilitating training (e.g., train the trainer)Demonstrated ability to interface and collaborate with internal/external clients, management, vendors, stakeholders, subject matter experts, and team members to develop training solutionsDemonstrated experience managing multiple projects simultaneously, including scope, milestones, schedules, deliverables, and resources.Flexible and adaptable to change, comfortable with ambiguity, and a demonstrated ability to work independentlyProactive, organized and a team playerDesired Skills/Attributes:Experience working for a utility companyExperience in using Visio and SharePoint for developmentExperience in developing training as part of an Agile software development projectExperience in developing training for an SAP or Salesforce software implementationPrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.Equal Employment OpportunityPrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Fair Chance EmploymentPrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.AccommodationsWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Created: 2026-05-09