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Account/Project Specialist - Level 1

WITTENSTEIN North America - Bartlett, IL

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Job Description

Salary Range: 55k - 68kThe Account/Project Specialist reports to the Program Manager and provides operational and administrative support to active customer projects and assigned accounts. This role contributes to project execution and customer satisfaction by coordinating routine tasks, supporting cross functional communication, and ensuring timely responses to customer and internal requests.The Account/Project Specialist works under general supervision and collaborates with Program Management, Engineering, and Sales teams to support project tracking, documentation, and customer interactions. The role focuses on learning established processes, maintaining accurate records, and escalating issues as appropriate. Success in this position is demonstrated through reliability, attention to detail, responsiveness to customer needs, and effective teamwork.ResponsibilitiesSupport day to day coordination of active projects, including scheduling, tracking, and documentationMaintain accurate project and customer records in applicable systemsAssist with routine customer communications and ensure timely responses to inquiriesSupport cross functional teams by coordinating information and tracking action itemsPrepare basic reports, summaries, and status updates as requestedIdentify and escalate project risks, delays, or data discrepancies to the Program ManagerFollow established quality, safety, and operational proceduresContribute to a professional and customer-focused experience through accuracy, responsiveness, and follow-throughQualificationsPrior experience in defense, aerospace, and simulation industry considered a plusStrong organizational, communication, and attention to detail skillsAbility to work effectively in a team environmentProficiency in Microsoft Office toolset (Word, Excel, PowerPoint)Basic proficiency in Customer Relationship Management (CRM) and data systemsBasic proficiency in ERP systems, specifically SAP - is preferredMust speak, read and write EnglishEducation/ExperienceAssociate's degree in business, engineering, operations, or related field. Bachelor's degree preferred2-3 years of experience in account and/or project managementBenefitsGreat Place To Work CertifiedCompetitive Base SalaryBonus Incentive PlanExcellent Health BenefitsMonthly medical premiums 50% to 75% below marketAnnual deductible & copays below marketHigher % of medical coverage than marketNo monthly dental and vision premiumsAnnual profit-sharing opportunity up to 5%Matching 401(k) contributionWellness reimbursement (50% up to $500/year)Wellness rewards redeemed for gift cardsShort-Term Disability Insurance & Long-Term Disability InsuranceAccidental Death & Dismemberment InsuranceLife InsuranceFlexible Spending Accounts (Medical and Dependent Care)Tuition ReimbursementNote: WITTENSTEIN is not accepting applicants from external recruiters for this position.About WITTENSTEIN:Committed to being a world-class partner of intelligent mechatronic drive technology, servo systems, and medical components, WITTENSTEIN uses the power of science, innovation, and forward-thinking engineering to provide you cutting-edge technology for motion. Since pioneering the alpha servo planetary gear reducer in 1983, support and motion requirements from the market have continued to change and WITTENSTEIN is well positioned to deliver reliable products and services to its customers and partners.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. WITTENSTEIN is proud to be an Equal Opportunity Employer: Minority/Female/Disability/Veteran.wittenstein

Created: 2026-05-09

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