Information Technology Manager

Position OverviewOmninet Capital is seeking an IT Manager to join the team. This role is responsible for delivering reliable end-user technical support while assisting with the administration and maintenance of the organization's IT infrastructure. This role serves as a key point of contact for onsite and remote employees, resolving hardware, software, and connectivity issues, while also supporting core systems such as Active Directory, Office 365, endpoint security, and workstation deployments.The ideal candidate combines strong customer service skills with hands-on technical expertise, operating comfortably in both reactive support and proactive system maintenance. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements.Key ResponsibilitiesProvide support for onsite and remote staff through RMM, phone, chat, and in-person interactionsTroubleshoot hardware and software issues involving Windows 10/11, Microsoft Office and O365 apps (Teams/SharePoint/OneDrive), VPN, Wi-Fi, and LAN connectivity, Printers, peripherals, and mobile devicesDiagnose and resolve user problems with respect to hardware/software, login and application issuesAssist with user onboarding/off-boarding, including computer setup and account provisioningAssist with monitoring system performance, server health, storage usage, and critical servicesSupport Group Policy management including creation, updates, troubleshooting, and deployment validationHelp with patching and updating Windows workstations and servers (manual or through centralized tools like WSUS, Intune, or RMM)Participate in configuring and maintaining Windows domain infrastructure including DNS, DHCP, file sharing permissions, and network printersContribute to maintaining asset inventories, license tracking, and hardware lifecycle planningSupport IT projects such as system upgrades, migrations, or cloud adoption initiativesPrepare and deploy new workstations and laptopsEnsure systems are properly domain-joined, patched, secured, and configured with required applicationsMigrate user data, backup files, and ensure smooth transition during device replacementsQualifications4+ years of experience in Systems Administration and Help Desk SupportStrong hands-on experience supporting Windows 10/11 environmentsWorking knowledge of Microsoft 365 ecosystem, including: Office applications (Outlook, Word, Excel, PowerPoint)Teams, SharePoint, and OneDrive administration and end-user supportExperience troubleshooting hardware, software, and network connectivity issues, including VPN, Wi-Fi, LAN, printers, and peripheralsPractical experience with user account management in Active Directory and azure AD (user provisioning, group membership, password policies)Familiarity with Office 365 Admin Center and Exchange Online (mailboxes, shared mailboxes, distribution lists)Experience with workstation setup, deployment, and lifecycle management, including imaging, patching, and device replacementExposure to endpoint security tools such as antivirus, EDR, device encryption, and compliance policiesAbility to support onboarding and off-boarding processes, including device configuration and access provisioningStrong troubleshoot, documentation, and time-management skillsExcellent communication skills with the ability to explain technical issues to non-technical usersOmninet Capital, LLC is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. We recruit, employ, train, compensate, and promote without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local laws.All employment decisions are based on qualifications, merit, and business needs. Omninet complies with all applicable state and local fair employment practices laws, including the California Fair Employment and Housing Act (FEHA).

Created: 2026-05-09