Collections Representative

Job Title: Collection Specialist/CollectorPay Rate: $20/hrLocation: Hales Corners, WI - HybridDuration: 07+ Months, Possible Contract to hireNote: Schedule8am-5pm (4 days per week) and 10am-7pm (1-day per week)Target Start Date: ASAPJob DescriptionContact delinquent loan customers daily by telephone via the auto-dialer or by dialing directly to resolve delinquency issues. Triage inbound calls: handle collection calls or transfer customers to specialty areas within the department/bank as appropriate. Document all conversations, information, and account changes in the system to ensure a complete and accurate record of the delinquency or its resolution. Collect delinquent accounts in accordance with department and compliance standards. Meet department goals for delinquency resolution by contacting and resolving the greatest number of customer issues to reduce bank risk.

Created: 2026-05-09