ERP Integration, Go-Live Simulation & Cutover Lead

Do you thrive in a high-pressure environment - cutover weekends, 2 AM crisis calls, vendor conflicts? If yes, then BCI has the job for you!! We are seeking a hands-on Integration & Cutover Manager to lead the technical execution of a complex SAP S/4HANA implementation involving 15-20 system integrations (Workday, ADP, Concur, MuleSoft, IFS, Oanda, Dassian, SAC). This role is accountable for end-to-end integration testing, cutover simulation/dry runs, and flawless go-live execution. You will be the "single throat to choke" for integration coordination across 5+ vendor teams and internal IT/business stakeholders.Key ResponsibilitiesIntegration Testing & Coordination (40%)Design and document 25+ end-to-end integration test scenarios across Workday ? Entra ID ? SAP ? ADP ? IFS ? Concur ecosystemBuild and maintain integration test execution dashboard (track pass/fail rates, defect aging, vendor accountability)Coordinate daily integration testing sessions with vendor teams (Vantor SAP, Workday consultants, ADP, MuleSoft, Dassian)Facilitate root cause analysis for integration failures, drive resolution with technical deep-dives (read logs, debug APIs, trace data flows)Validate integration performance (latency, throughput, error rates) meets SLAs before cutover freezeOwn daily reconciliation reports (Workday employee count = Entra ID users = SAP users = ADP employees, variance Cutover Runbook Development (25%)Build comprehensive 120+ page hour-by-hour cutover playbook (Friday 6 PM ? Monday 6 AM) with task owners, dependencies, rollback triggersFacilitate 2+ full cutover dry runs (simulate entire go-live weekend in test environment, capture timing/issues, refine runbook)Define objective Go/No-Go criteria (50 measurable gates: data migration accuracy, integration success rates, smoke test results)Document rollback procedures with step-by-step instructions to revert to legacy systems within 4 hours if cutover failsCreate cutover communication templates (status update format, escalation protocols, decision logs)Go-Live Execution & War Room Leadership (20%)Lead 48-hour cutover war room (24/7 during go-live weekend), facilitating real-time triage and decision-makingTrack runbook adherence in real-time (digital checklist updated hourly, flag schedule slips immediately)Coordinate vendor resources (ensure Vantor, MuleSoft, Workday, ADP on-call, escalate to vendor leadership if response slow)Provide executive status updates every 2 hours (Green/Yellow/Red, issues encountered, mitigation actions)Facilitate Sunday 4 PM Go/No-Go decision with steering committee (present objective data, risk assessment, recommendation)Execute rollback plan if needed (command-and-control leadership during crisis scenario)Hypercare Support & Stabilization (10%)Lead Week 1-2 post-go-live hypercare war room (daily 8 AM and 4 PM triage calls)Monitor integration health dashboards (99.5%+ uptime target), escalate vendor support for P1/P2 incidents within SLATrack and resolve post-cutover defects (prioritize P1 payroll-blocking issues, coordinate vendor fixes)Facilitate first full payroll cycle validation (SAP ? ADP ? bank deposits, ensure zero missed paychecks)Transition war room to steady-state support model by Week 3-4 (document lessons learned, update runbooks)Vendor & Stakeholder Coordination (5%)Mediate vendor conflicts when integration failures occur (prevent finger-pointing, drive collaborative problem-solving)Facilitate weekly integration sync meetings (Vantor, MuleSoft, Workday, ADP, Dassian vendors + IT/business)Escalate to vendor account executives if delivery quality poor or resources under-staffedCommunicate integration status to business stakeholders (HR, Finance, Procurement) in non-technical termsRequired QualificationsMust-Have Experience:7+ years managing complex system integrations (5+ systems) in ERP implementations (SAP, Oracle, Workday, or similar)3+ hands-on cutover executions as cutover manager/lead (not just participant"”you owned the runbook and war room)Deep technical fluency: Read API logs, debug integration errors, understand middleware (MuleSoft, Dell Boomi, Workato), speak fluent REST/SOAP/RFCExperience with HCM/Payroll integrations (Workday ? ADP or similar), understand criticality of payroll accuracyProven ability to lead under pressure (48-hour cutover war room, make real-time decisions, stay calm when things break)Defense/aerospace or highly regulated industry experience (DCAA, SOX, ITAR compliance mindset)Technical Skills:Integration platforms: MuleSoft (preferred), Dell Boomi, Informatica, or WorkatoIdentity systems: Entra ID (Azure AD), Okta, Active Directory, SAML/OAuth 2.0SAP: Understand RFC, iDoc, OData, BAPI (don't need to code ABAP, but must read technical specs)APIs: REST, SOAP, JSON, XML"”can test APIs using Postman, read Swagger docsDatabases: Write SQL queries for data validation/reconciliationProject tools: MS Project, Smartsheet, Jira, Confluence, Excel (advanced: pivot tables, VLOOKUP)Soft Skills:Command presence: Can run a war room with 20 people, make decisions quickly, keep team focusedVendor management: Hold vendors accountable without damaging relationships, escalate appropriatelyCommunication: Translate technical issues to executives ("integration latency" ? "payroll at risk"), write clear status updatesBias for action: Don't wait for perfect information"”make pragmatic decisions with 80% dataStress tolerance: Thrive in high-pressure environments (cutover weekends, 2 AM crisis calls, vendor conflicts)Preferred QualificationsSAP S/4HANA implementation experience (understand FI, CO, MM, HR modules, know how data flows)Workday HCM implementation experience (understand Workday data model, EIB, Studio, API frameworks)PMP or similar project management certificationExperience with SAP Analytics Cloud (SAC) or similar BI/analytics platformsFederal contractor experience (understand DCAA labor charging, ITAR data controls, SOX compliance)Scripting/automation skills (Python, PowerShell for data validation, API testing automation)

Created: 2026-05-09