Operations Coordinator & Sales Support

OPERATIONS COORDINATOR & SALES SUPPORT (FULL-TIME, ON-SITE) "” SACRAMENTO, CAHamilton Jewelers PavilionsHamilton Jewelers Pavilions is a family-owned luxury jeweler in Sacramento, known for exceptional hospitality, curated fine jewelry and timepieces, and meaningful client relationships. We are seeking a proactive, highly organized Operations Coordinator & Sales Support professional to help run the operational engine of the store and support the sales team.POSITION SUMMARYThis role is the "glue" that keeps operations moving smoothly"”repairs/service intake, logistics, client updates, and behind-the-scenes support that allows the sales team to stay client-facing. The ideal candidate is detail-oriented, calm under pressure, confident with systems, and takes pride in being the person who makes everything run.KEY RESPONSIBILITIESManage service/repair intakecreate accurate documentation, set clear expectations, and track repairs through completionProvide professional, timely client communication regarding service/repair status and follow-up needsHandle shipping/receiving, vendor coordination, and repair logistics (outgoing and incoming)Support CRM and clienteling administration: data entry, notes, task creation, follow-up supportHelp remove administrative friction for the sales team (appointments, paperwork, client follow-up support)Maintain operational organization: checklists, tracking logs, supplies, and back-office standardsSupport store leadership with operational priorities and special projectsAssist with event preparation and execution (client events, in-store activations, vendor visits)WHAT SUCCESS LOOKS LIKEThe sales team is able to stay focused on clients and client relationships and spend more time on the sales floorThe back office is organized, the operation is running efficiently, and nothing falls through the cracksClients receive timely communication and feel taken care of throughout the entire service/repair processRepairs, shipping, and vendor details are tracked accurately and completed on timeLeadership feels supported, informed, and confident in day-to-day operational executionQUALIFICATIONSRequired:1-3+ years of experience in operations, administrative support, or client service (retail/hospitality preferred)Strong organization, follow-through, and attention to detailProfessional written and verbal communicationComfortable learning and using systems (CRM/data entry; Excel/Google Sheets; email)Ability to manage multiple priorities in a fast-paced environmentWeekend availability is requiredMust be able to work on-site in Sacramento, CAPreferred:Experience in jewelry, watches, repairs/service intake, or luxury retailFamiliarity with POS/CRM systems and task tracking toolsEvent support experienceCOMPENSATION & PAY$25 an hour Bi-weekly payBenefits and additional details will be discussed during the interview processSCHEDULEFull-time, on-site in Sacramento, CAWeekend availability requiredHOW TO APPLYPlease email your resume to bryanholvey@ with the subject line:"Ops Coordinator "” Hamilton Sacramento"· Please include: your resume, best phone number, and confirmation of weekend availability (Yes/No).· Optional but useful: earliest start dateOptional (but recommended): In the email, include 3-4 bullet points on why you are a strong fit for an operations + sales support role and confirm your general availability for a brief phone screen.

Created: 2026-05-09