Field Services Engineer

Electric Machinery Company, a division of WEG Electric Corp.Minneapolis, MNPosition: Field Service Engineer IIDepartment: Service Primary Objective of Position:The Field Service Engineer II will independently provide technical services, repairs, and diagnostic support for large industrial AC motors and generators across domestic and international customer sites. This includes field testing of equipment, team leadership, customer relationship management, and advanced troubleshooting, with the potential for international travel.Major Areas of Accountability:Field Service DeliveryIndependently handle repairs, maintenance, and testing of AC motors and generators. Provide on-site troubleshooting and repair support.Field TestingPerform advanced field testing, such as insulation resistance testing, surge testing, partial discharge testing, vibration analysis, and dynamic balancing to diagnose motor and generator issues.Customer EngagementLead customer interactions, ensuring satisfaction and fostering strong relationships. Provide clear, technical communication regarding findings and recommendations.LeadershipOversee and guide junior engineers/technicians in the field. Lead small project teams and assist in the planning and execution of complex jobs.Documentation & ReportingPrepare detailed field reports, technical documentation, and service records. Ensure timely and accurate reporting of all field activities.Sales & Service ProposalsPresent and propose service solutions, offer additional products and services, and assist in sales closure.TrainingMentor and train new team members, customers, and service partners.Compliance & SafetyFollow all safety procedures, complete required certifications, and maintain safety documentation.TravelBe prepared for 100% travel, with the possibility of 50% international travel.Knowledge, Skills, and Abilities:Education & ExperienceBS in Electrical, Mechanical, or Industrial Engineering or equivalent experience, and 3-5 years in the field service of AC rotating equipment.SkillsProficient in the use of electrical test equipment, diagnostic tools, and service procedures. Strong understanding of power generation systems.LeadershipAbility to lead a small team of engineers and technicians in the field.CommunicationStrong oral and written communication skills.Physical RequirementsAbility to lift 45 pounds, climb ladders, use fall protection, and travel extensively.SoftwareExperience with business applications such as SAP, Outlook, Word, Excel, PowerPoint.TravelMust possess a valid passport and ability to travel internationally.Random Drug TestingMust successfully comply with random drug testing requirements.Background CheckMust successfully pass a background check.Salary Range:$80,000 - $90,000 Company cannot provide sponsorship for this position

Created: 2026-05-09