Guest Experience & Hospitality Coordinator
Pocketbook Agency - San Leandro, CA
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JRN: 2490We are seeking a highly polished Guest Experience & Hospitality Coordinator to serve as the face of fast-growing defense tech startup in San Leandro, CA. This role is centered on delivering a premium guest experience and seamless day-to-day coordination for a dynamic, high-traffic workplace of approximately 40-50 employees.This is not a traditional facilities role. This position is best suited for someone with a hospitality mindset who thrives in creating welcoming, well-orchestrated environments.The ideal candidate will ensure every visitor and employee interaction is thoughtful, professional, and highly organized.ResponsibilitiesGuest Experience & Office CoordinationServe as the first point of contact for all visitors, delivering a warm, professional, and highly polished welcomeManage conference room scheduling and ensure meeting spaces are prepared to a high standardMaintain a seamless flow of daily office operations for a 40-50 person teamAct as the "face of the office," setting the tone for a professional and inviting environmentEvent Planning & ExecutionPlan and execute internal events, team gatherings, and company-wide activitiesCoordinate customer visits, executive meetings, and board-level engagementsSupport opening events and ongoing hospitality initiatives for a high-visibility officeRecruiting Coordination (Light Support)Schedule candidate interviews and manage logistics via AshbyCoordinate candidate communications and follow-upsPartner with internal teams to ensure a smooth interview experienceQualificationsBachelor's degree requiredBackground in hospitality, ideally within hotels or high-end service environmentsProven experience in scheduling, coordination, or office management rolesStrong event planning and execution experienceExceptionally polished, professional presence, comfortable interacting with executives, board members, and external stakeholdersHighly organized with strong attention to detail and the ability to manage multiple prioritiesCalm, proactive, and service-oriented mindsetLocation: San Leandro, CASchedule: onsite 5 days/weekCompensation and benefits: $90-$100K base + bonus, benefits, and equity.Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated. All hiring decisions, compensation, benefits, and employment terms are determined by the client employer. By applying, you acknowledge that submission of an application does not guarantee placement or employment.Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Created: 2026-05-09