Senior Client Manager

Location: Los Angeles, CA (On-site / Hybrid)?? Company: Tec-Do Group - LiveLab?? Industry: E-commerce / Digital Marketing / Livestream CommerceJoin a Fast-Growing Global E-commerce CompanyLiveLab is a global e-commerce solutions provider under Tec-Do Group, helping brands scale through livestream commerce, digital marketing, and end-to-end e-commerce operations.We operate across 9 markets including the United States, China, Southeast Asia, Japan, and Latin America, serving 80,000+ global clients.Our portfolio includes leading international brands such as L'Oréal Group, Skechers, and ReckittAt LiveLab, you'll collaborate with global teams and top-tier brands while gaining hands-on experience in one of the fastest-growing sectors: cross-border e-commerce and livestream commerceYour RoleAs an Account Manager, you will own client relationships and drive the successful execution of e-commerce and livestream campaigns.You will work cross-functionally with internal teams (livestream, paid media, content, and operations) to deliver measurable business results for clients.Key ResponsibilitiesClient Relationship ManagementAct as the primary point of contact for key clientsBuild and maintain long-term strategic partnershipsTranslate client goals into actionable campaign strategiesCampaign & Project ManagementLead end-to-end execution of e-commerce and livestream campaignsCoordinate cross-functional teams including creators, media buyers, and operationsEnsure timely delivery with high-quality standardsPerformance Tracking & OptimizationMonitor key metrics including GMV, traffic, and ROIAnalyze performance data and provide actionable insightsContinuously optimize campaigns to drive growthClient CommunicationDeliver regular performance reports and business reviewsManage client expectations and feedback effectivelyEnsure smooth communication across global teamsRequirements2-5 years of experience in account management, digital marketing, or e-commerceExperience with TikTok Shop, e-commerce agencies, or performance marketing is highly preferredStrong client-facing and communication skillsAbility to manage multiple projects in a fast-paced environmentData-driven mindset with strong execution capabilityPreferred BackgroundCandidates with experience in the following areas are strongly encouraged to apply:Livestream commerce / social commerceDigital marketing or performance agenciesInfluencer / creator marketingCross-border e-commerceWhat We OfferExposure to global brands and international marketsHigh-growth opportunities in the evolving e-commerce landscapeA fast-paced, entrepreneurial, and collaborative environmentClear career progression and learning opportunities

Created: 2026-05-09