Organizational Change Manager

Conviso Inc is hiring Organizational Change & Training Specialist with ServiceNow Modules Experience. This is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would support enterprise ServiceNow transformation initiatives across major modules including ITSM, CMDB, ITOM, HAM, and SPM.Organizational Change & Training Specialist For ServiceNow modulesRemote RoleKey ResponsibilitiesDevelop and execute change management, communication, and training plans for ServiceNow initiativesAssess organizational impacts, stakeholder readiness, and adoption risks across business unitsCreate training materials, job aids, user guides, FAQs, and instructor-led / virtual training sessionsPartner with functional and technical teams to translate ServiceNow changes into user-friendly learning contentCoordinate with PMO and leadership teams on rollout schedules, status updates, and executive messagingPromote continuous improvement of training content and change strategies across releasesRequired Skills & Experience8+ years of experience in Organizational Change Management, Training, or User Adoption rolesStrong knowledge of ServiceNow platform and major modules (ITSM, CMDB, ITOM, HAM, SPM)Experience supporting enterprise system implementations or digital transformation programsExperience creating training documentation using PowerPoint, SharePoint, LMS, or related toolsDesired Skills & Domain ExperienceFederal / Government project experience preferredExperience supporting regulated or compliance-driven environmentsCertifications such as Prosci, PMP, ITIL, or ServiceNow preferred

Created: 2026-05-09