Inside Sales Representative

At TopLine Heating & Air, we're looking for a talented, enthusiastic, confident, high-achieving Sales Representative who can offer the highest level of customer service. Come be a part of our 5 star family oriented atmosphere!Job Title: Inside Sales RepresentativeLocation: Lancaster, PA Office (On-site)Schedule: Monday through Friday, 11 AM - 7 PM (hours may become flexible after the initial training period)Compensation: $15/hour plus commission-based (2% commission per sale) with additional bonus opportunities. We also offer company-sponsored medical, dental, and vision insurance as well as a 401k Retirement Plan with company match.Job Description:We are seeking a motivated and results-driven Inside Sales Representative to join our team in Lancaster, PA. This is an in-office salary plus commission role with tremendous earning potential. You will be responsible for closing deals with pre-qualified leads and guiding clients through the sales process to completion.Responsibilities:Contact and follow up with a database of 1,000+ leads who have not yet completed their purchases.Close sales over the phone by addressing customer concerns, explaining services, and creating trust.Facilitate the completion of deals, including: E-signing estimates with clients, coordinating financing arrangements, uploading job details and ensuring accurate data entry, and booking installations and scheduling services.Maximize opportunities as new leads become available every 6-8 weeks.What We Offer:Access to a steady flow of pre-qualified leads, ensuring high earning potential.Competitive commission structure with bonus opportunities to reward your performance.A supportive and professional work environment that fosters growth and success.Qualifications:Previous sales experience, preferably in inside sales or phone-based roles.Exceptional communication and persuasion skills.Self-motivated, driven, and eager to exceed targets.Strong organizational skills to manage follow-ups and detailed data entry.Familiarity with e-signing tools, financing processes, and Service Titan software is a plus.We are an equal opportunity employer

Created: 2026-05-09