Onboarding Specialist

Job Title: Candidate Care CoordinatorSite Locations: Tampa, FL 33634 Duration: 06 monthsWork Schedule: Mon-Fri 8am-5pmComments: must be 50% onsite in Tampa.Top SkillsThis is not a recruiter or Talent Acquisition role, but that experience is plus, this an onboarding roleProfile of fresh graduates- someone who has shown interests in clubs or interns or supporting community, holds the organizational and communication skills.Manages the pre boarding journey of the external candidates (pre-employment screening, i9 verification)Troubleshoot system, make sure if the candidate doesn't receive any tools (Workday, ServiceNow)Work closely with Hiring Manager and RecruitersThis role will support Latin America, USA, and CanadaBilingual is preferred but not required (Spanish, Portuguese or French)Provide good candidate experience to candidatesImmigration Requisition- Manage the overseas candidates, by working closely with Immigration teamWill be handling 40-50 candidates at a time once the offer accepted by the candidatesOpen to junior candidates as they'll be trained on Workday, but someone who already has an experience is a plusSummary:The Candidate Care Coordinator supports the Talent Acquisition (TA) Service Model by facilitating pre-employment activities for the Americas with a focus on compliance, efficiency, and dynamic, positive Candidate and Hiring Manager experiences. Manages cross-functional escalations. May participate in process improvement activities and programmatic changes.Responsibilities:Supports overall TA pre-employment activities, including:Facilitates applicable pre-employment screenings including background checks following self-adjudication practices, drugs screens, medical mandates, and motor vehicle reports.Initiate I-9 & E-Verify right to work processes along with providing administrative support for immigration team.Cross-functional partnership providing TA guidance and problem-solving support and includes but not limited to assigned RBU TA Leads/TA Team, TA Compliance, HR People Services, HR Workforce Experience, IT.Manages Digital Onboarding Experience for candidates and represents TA in enhancements and troubleshooting issues.Answers Candidate and Hiring Manager inquiries and uses urgency and sound judgement to resolve problems.Problem-solves technical issues in Workday and other TA systems for internal TA partners.Process Improvement activities, including:Participation on Talent Acquisitions Enablement project teams, including global projects.Process mapping, documentation, and presentation.Preferred Skills and Qualifications:Spanish, Portuguese or French speaking and writing skills is a plus but not required1+ years of HR Admin/Support Experience, with experience in Talent Acquisition preferredKnowledge of Applicant Tracking Systems (ATS) required; experience with Workday ATS and scheduling experience preferredUnderstanding of US visas (i.e. H-1B, L-1, TN, F-1, etc.) specifically around compliance and tracking of cases.Understanding of the multiple phases of employment sponsored green card applications, specifically PERM LCA postings & recruitment campaign.Self-starter who works efficiently and is comfortable managing several different projects and priorities

Created: 2026-05-09