E-commerce Operations Coordinator | Los Angeles based

Company DescriptionSave Khaki United (SKU) is a lifestyle brand that focuses on contemporary American sportswear with an emphasis on comfort and fit. SKU. products are designed to be everyday essentials, with a minimalist aesthetic where nothing is added without purpose. All SKU products are manufactured in the USA.Key Responsibilities:Manage day-to-day e-commerce operations, including the rollout and optimization of new website features and functionalities.Serve as the primary point of contact with the Los Angeles warehouse to ensure seamless order fulfillment and efficient returns processing.Partner with the Business Analyst to monitor inventory levels and sell-through performance, including weekly and monthly projections. Coordinate product transfers to POS channels and proactively initiate replenishment when inventory is low.Participate in production meetings to stay aligned on product development timelines and upcoming launches.Implement packaging process to ensure the best online/offline experience for customersAssist in Ecom Customer Service communication for delivery updates and delays.Cross-Functional Collaboration:Merchandising:Support buying activities across all channels and assist with product assortment planning.Oversee product flow to ensure optimal availability, allocation, and presentation across channels.Analyze and report on data to support merchandising strategies and inventory decisions.Marketing:Plan and execute weekly and monthly website landing pages in alignment with product deliveries and campaign calendars.Collaborate closely with marketing to ensure consistency across product imagery, landing pages, collection pages, and email communications.Functionality & Experience:Partner with backend and technical teams to enhance site functionality and implement new tools that improve the overall digital customer experience.Participate in weekly evening meetings with overseas teams to track progress and ensure alignment on ongoing initiatives.Work closely with the Los Angeles fulfillment team to optimize the end-to-end customer experience, bridging both online and offline touchpoints.Collaborate with marketing on both digital and physical assets to strengthen brand communication and improve overall customer satisfaction.QualificationsStrong Analytical Skills for analyzing sales data and website performanceExcellent Communication skills for collaborating with teams and partnersSales and E-Commerce expertise to drive online sales growth and manage ecommerce operationsMarketing skills to develop and implement effective online marketing strategiesProficiency in Shopify, Klaviyo, Redo platforms and toolsExperience in the fashion or retail industry is a plusEcom operation experience 2+ year.Ability to work on-site in Los Angeles, CA

Created: 2026-05-09