Logistics/Customer Support Associate - Chemical ...

An International chemical distributor in the Detroit, MI area is looking for a Logistics/Customer Support Associate candidate with solid manufacturing skills who will assist logistic operation as well as support customer satisfaction. This is a direct-hire hybrid position. The ideal candidate would have at least of 1 year of experience in logistics-related responsibilities but entry-level candidates are encouraged to apply!Logistics/Customer Support Associate RESPONSIBILITIES:Responsible for entering suppliers, customer and vendors' and purchasing orders information in timely mangerResponsible for submitting quotations and preparation for the forecast requestsUpdate and monitor shipping schedule, order status and report to supervisorsCommunicate with OEMs and Tier 1 supplier and negotiate shipping schedule and create shipping planCollaborate with manufacturing facility to coordinate supply chain to meet customer's needsAnalyze and create a report on status of the shipment for weekly meetingWork with Sales department and accounting department to track and monitor goodsAnswer inbound and outbound emails and phone callsMonitors shipments and resolves issues to assure requirements are metResponsible for creating RFQs., invoices and following upUse software such as ERP, SAP to manage supplier, vendor and customer's informationOther responsibilities might be assigned by managerLogistics/Customer Support Associate QUALIFICATIONS:Bachelor's Degree in Supply Chain, Operation Management, or related degreeAt least 3 years (including internship/co-op) of similar experience such as in logistics/ supply chain preferredAt least 3 years of inventory management/analysis experienceAt least 2 years of automotive industry experienceMust be able to maintain a high degree of flexibility with assigned dutiesAbility to work both independently and in a cross-functional team environmentStrong communication and negotiation skillsAbility to use Excel including functions such as VLOOKUP is a much and ability to use SAP and ERP or CRM System is a plusAbility to work overtime as neededAbility to handle multiple projects with competing deadlinesThis position includes manufacturing and warehousing/office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.We prioritize direct applicants; third-party resumes may not be reviewed.

Created: 2026-05-09