Human Resources Director

We are seeking a proven HR leader who is both strategic and hands-on "” someone who can strengthen, modernize, and scale a lean HR function while managing day-to-day operations across a distributed field, warehouse, logistics, and corporate workforce (total employees around 150).This is a builder role. The right candidate will be energized by the opportunity to develop a team, support a national workforce, strengthen policies and compliance, and drive a strong culture.This leader will manage our PEO partnership (ADP TotalSource), lead a team that includes an HR Manager and Recruiter, and serve as the trusted HR advisor to executive leadership. The ideal candidate brings sound judgement, operational discipline, strong employee relations experience, and the ability to handle sensitive, high-stakes situations with discretion and confidence.Key ResponsibilitiesExecutive Partnership & StrategyServe as the primary HR advisor to executive leadership on workforce strategy, org design, and people riskParticipate in leadership offsites and contribute to company-level planning as the business scalesDeliver executive-quality reporting on HR metrics, workforce trends, and program resultsPEO & HR OperationsOwn the ADP TotalSource relationship "” payroll, benefits administration, compliance guidance, and vendor performance managementEvaluate the long-term HR operating model as the company grows, including assessing the build vs. buy decision for in-house functionsBuild and formalize scalable HR processes, policies, and infrastructure across the organizationEmployee Relations & Sensitive SituationsManage complex and sensitive employee relations matters "” including terminations, performance management, investigations, attendance, conduct, and policy violations.Coach managers on documentation, performance management, accountability, and consistent application of policies and procedures.Support ongoing legal disputes involving HR matters, including coordination with outside counsel and internal documentationHandle sensitive situations with composure, discretion, and sound judgment while protecting both the company and the integrity of the processComplianceStrengthen HR compliance programs: multi-state labor law, EEO, I-9, wage/hour, leave administration, workers' compensation coordination, safety/incident reporting, and telecom/field regulatory requirementsMaintain policies, personnel files, and documentation that hold up to legal scrutinyPartner with Safety, Finance, and Operations to ensure people-related processes are practical, compliant, and consistently executedTeam LeadershipLead, develop, and hold accountable the HR Manager and Recruiter "” both direct reports are in place and require active management and developmentAssess team capability honestly and make recommendations on team structure as the function evolvesTalent Acquisition & CultureBuild a practical recruiting engine for field technicians, warehouse employees, logistics roles, skilled hourly labor, and corporate positionsImprove job postings, candidate flow, interview discipline, hiring manager accountability, and onboarding experienceHelp shape a culture of accountability, consistency, field support, and practical problem-solving across a distributed workforce.Build and own employer branding efforts "” LinkedIn presence, careers site content, job postingsPartner with operations leaders to forecast workforce needs and reduce reactive hiringFinance PartnershipPartner with Finance on compensation planning, job architecture, bonus programs, headcount planning, workforce cost reporting, and labor-related analysisSupport practical workforce planning that connects hiring, compensation, productivity, and business performanceThe right candidate is:Hands-on and comfortable operating without a large HR infrastructureCredible with executives, managers, and field employeesCalm and decisive in sensitive employee situationsStrong on documentation, process, and follow-throughComfortable balancing empathy with accountabilityAble to build scalable processes without over-corporatizing the companyEnergized by a founder-led, fast-moving businessRequired QualificationsBachelor's degree in business, human resources, or related field7+ years of progressive HR experience with 2-3 years in an HR leadership or senior HR individual contributor roleDirect experience managing a PEO relationship "” ADP TotalSource strongly preferredExperience supporting blue-collar or field-based hourly workforcesTrack record of rebuilding or transforming HR functions "” not just maintaining themProven ability to handle sensitive employee relations, workplace investigations, terminations, and legally sensitive situationsStrong execution mindset "” builds programs and then runs them in a lean environmentProficient in Microsoft Office and comfortable with AI productivity tools

Created: 2026-05-09