Senior Digital Strategy Consultant, ServiceNow Practice

Senior Digital Strategy Consultant, ServiceNow PracticeAberdeen Advisors | Remote - United States (EST/CST coverage) | Direct Hire or Contract-to-HireAbout the RoleAberdeen Advisors is a boutique strategy and digital transformation firm founded by ex-Big 4 leaders. We advise C-suite executives at Fortune 500s, private equity portfolios, and high-growth startups on the strategy, operating model, and technology decisions that drive business outcomes "” and ServiceNow is increasingly the platform powering those decisions.We are hiring a Senior Digital Strategy Consultant to join our ServiceNow Practice. This is a strategy and advisory role focused on helping clients translate executive intent into operating reality through the ServiceNow platform.What You'll DoDefine ServiceNow-enabled target operating models that translate business strategy into IT, employee, and customer workflowsLead application portfolio rationalization engagements, including TIME assessments, business capability modeling, and app retire/replace/reinvest decisionsBuild strategic portfolio cases using SPM data to help clients prioritize IT investments at the board levelAuthor executive-level deliverables: POVs, business cases, transformation roadmaps, and frameworks that turn ambiguity into sequenced plansAdvise C-suite stakeholders directly "” develop, present, and defend points of view while owning the client relationshipLead vendor selection and implementation oversight, including ServiceNow partner selection, SOWs, and delivery governancePartner with Aberdeen's leadership team to deliver engagements end-to-end and contribute to practice growthWhat We're Looking ForRequired:6+ years of management consulting experience at a leading firm "” Big 4, MBB, or top-tier strategy or digital boutique (Deloitte, PwC, EY-Parthenon, KPMG, Accenture, IBM iX, Capgemini Invent, West Monroe, Slalom, Bain, BCG, McKinsey, or equivalent)Track record of authoring strategy deliverables "” operating models, business cases, technology roadmaps, and transformation POVs "” as the lead authorHands-on ServiceNow experience as a strategist, advisor, or workstream lead, with a strong understanding of how the platform creates business valueProven ability to lead C-suite and VP+ client conversations independently and bring structure to ambiguous problemsBachelor's degree requiredSolid business acumen across multiple sectors with working knowledge of finance, accounting, and budgeting fundamentalsStrong analytical skills and the ability to turn data into defensible recommendationsStrongly Preferred:Hands-on engagement experience with Application Portfolio Management (APM) "” TIME assessments, business capability modeling, app rationalizationHands-on engagement experience with Strategic Portfolio Management (SPM, formerly ITBM) "” demand, planning, portfolio, and resource managementWorking knowledge of Common Service Data Model (CSDM) and Configuration Management Database (CMDB) data structures, definitions, and governance "” sufficient to advise clients on service mapping, business service definitions, and data foundation decisionsMBA, ideally with a focus in Strategy, Digital, Tech, or FinanceServiceNow certifications: CIS-APM, CIS-SPM, CSA, or CIS-ITSMExperience with ServiceNow Performance Analytics, Now Assist, or AI/ML use cases on the platformData visualization proficiency: Tableau, Power BI, or ServiceNow Performance AnalyticsIndustry depth in Healthcare, Financial Services, or Technology sectorsCore Consulting Skills (Required):Strong analytical and conceptual thinkingAbility to develop frameworks, business cases, and roadmaps that deliver lasting valueQuantitative analysis combined with strategic thinking and tactical executionExcellent communication across Slack, email, phone, and PowerPointAbility to lead client discussions independently in a fast-moving boutique environmentComfort moving into new modules, client priorities, and toolsAdditional DetailsLocation: Remote anywhere in the US with the ability to cover EST or CST hours. Client base is primarily East Coast and Midwest.Travel: ~10% "” occasional client and internal team meetings.Hours: 40-hour weeks. We work when our clients need us, but we don't work all the time.Compensation: Competitive base, performance bonus, and growth path for the right candidate.Benefits: PTO, sick leave, 401(k), medical, dental, and vision insurance, life insurance, and more.Employment Type: Direct hire or contract-to-hire.About Aberdeen AdvisorsOur leadership team grew up in leading management consulting firms and built Aberdeen as a boutique focused on Strategy, Digital, and Technology. We span the full project lifecycle "” strategy, design, and execution "” for Fortune 500s, private equity firms, and high-growth startups, and we typically partner with C-suite executives.Because we are experienced and nimble, we deliver projects with little overhead while bringing previous large-firm experience to the table. Headquartered in Chicago.

Created: 2026-05-09