Customer Support Operations Officer - Indianapolis USA ...

Founded in 1973 by Hugues de Chaunac, ORECA is recognized as a race car manufacturer, developing exceptional prototypes and mastering every stage"”from chassis design to propulsion system performance. Driven by a passion for motorsport, our teams design, build, and optimize vehicles capable of pushing limits on the world's greatest circuits.More than just technical expertise, ORECA Motorsport also represents a strong commitment to prestigious automotive manufacturers: tailored support, attentive listening, and complete responsiveness to ensure performance and success.Reporting to the Customer Racing Director, you play a key role in client relations and the operational performance of our motorsport activities. In this capacity, your main responsibilities will include:Business DevelopmentPromote and sell parts and services related to our motorsport programs to internal and external clientsPrepare commercial proposals and follow up on quotes, orders, and customer relationshipsReceive and process orders through to shipmentSupport clients in identifying their needs and advise them on anticipating their ordersContribute to the development of sales forecastsLogistics and Spare Parts ManagementContribute to optimizing logistics flows between the United States and the European headquartersCoordinate shipments with logistics teamsEnsure proper order management and smooth operationsERP (IFS) Deployment and UseActively participate in the deployment of the ERP system within the North American structureBecome a local key user for configuration, testing, training, and team supportSupport users to ensure effective and autonomous adoption of the toolWith a Master's degree (business school or mechanical engineering), you ideally have initial experience in the motorsport sector or in a demanding technical environment.You possess the following skills:Strong knowledge of ERP environmentsGood understanding of mechanical aspectsProficiency in French is an additional assetRecognized for your rigor, service mindset, and interpersonal skills, you are open-minded and enjoy working as part of a team in an international environment.Our Work EnvironmentThe ORECA Group is built on three essential pillars: performance, passion, and boldness. These values guide everything we do and inspire our daily work. Joining ORECA Motorsport means:Becoming part of a globally recognized manufacturer in motorsportDeveloping race cars using cutting-edge technologiesEnhancing your technical skills through our motorsport expertiseOur Recruitment ProcessOur recruitment experts are responsible for identifying the best candidates based on technical skills and professional experience.Each step"”from initial phone screening to in-depth interviews"”is designed to ensure a genuine match between your ambitions and our projects.ORECA is committed to equal opportunities and diversity. All our positions are open to people with disabilities.

Created: 2026-05-09