Claims Coordinator

Position SummaryThe Claims Coordinator supports the day-to-day operations of the claims department, including claim intake, data entry, file management, and communication. This role also provides limited administrative support to the Claims Manager, including calendar coordination and assisting with team organization. This role is an in-office position in any one of our locations: Stockton, CA - Oakland, CA - Seattle, WA - Scottsdale, AZ - Chicago, IL.Key ResponsibilitiesClaims Intake & ProcessingReceive, review, and enter new claims into the claims management systemVerify completeness of submissions and follow up for missing informationRoute claims to appropriate adjusters and track statusPrepare and send routine claim correspondence, including reservation of rights letters, declinations, and other standard communications, as directedData Entry & File ManagementMaintain accurate and complete electronic claim filesDocument claim activity, notes, and correspondenceTrack deadlines, diaries, and required follow-upsAdministrative Support to Claims Manager (Secondary)Assist with calendar scheduling, meeting coordination, and logisticsHelp prioritize and organize incoming requests when neededPrepare basic materials or summaries for meetingsTeam Support & CoordinationAssist in organizing workloads among claims support staffHelp ensure consistency in administrative processes and file handlingProvide support in onboarding or training new administrative staff as neededCompliance & Quality ControlReview files for completeness and adherence to internal standardsIdentify and escalate discrepancies or missing informationMaintain confidentiality and compliance with applicable regulationsRequired Qualifications1-3 years of administrative or insurance-related experienceStrong attention to detail and organizational skillsAbility to manage multiple tasks in a high-volume environmentProficiency in Microsoft Office (especially Excel and Outlook)Strong written and verbal communication skillsExperience in a claims or insurance environmentPreferred QualificationsFamiliarity with claims management systems (e.g., Guidewire)Prior experience supporting a manager or coordinating team tasksCore CompetenciesAttention to DetailOrganization & Time ManagementCommunicationReliability & Follow-ThroughProblem Identification & Escalation

Created: 2026-05-09